Bayada Home Health Care 101 Executive Drive Moorestown Nj

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Educational Sessions
Session Handouts

Educational Session Descriptions

100 Series – Thursday, October 31, 11:30am – 1pm

101. Depression, Dementia, and Diabetes: A Looming Epidemic for Baby Boomers. Are You Ready?

Millions of Baby Boomers — between 5.6 and 8 million older adults — will face a deadly trail of illnesses: diabetes, depressive disorders and dementia-related behavioral and psychiatric symptoms. These figures suggest both a challenge and a huge opportunity for home health care providers. Data suggests significant opportunities for home health care providers to not only initiate psychiatric home care programs but also to provide training and education to all professional staff regarding the linkages among these three diagnoses — how to identify each of them; how to manage the co-morbidities — including the behavioral and psychiatric problems and to develop a specific skill set in dementia care.

Objectives:

Discuss at least three ways that diabetes, depression and dementia not only overlap but increase the acuity of each individual diagnosis
Discuss the treatment options for these three overlaping conditions
Discuss at least 2 values of adding both a psychiatric as well as a specific dementia program to an organization's home care offerings

Faculty: Verna Carson, PhD, PMH/CNS-BC, President , C&V Senior Care Specialists, Inc, Fallston, MD; Katherine Vanderhorst, RN, BSN, Vice President , C&V Senior Care Specialists, Inc., Williamsville, NY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | PHY | PD | TH

102. 2014 Rebasing: Strategies to Counteract Constant Cuts while Improving Quality of Care

Rebasing of the home health episode payment rate beginning in 2014 has serious implications for providers and the patients served. This session will provide information and guidance on rebasing principles, strategies for improving care practices while implementing changes, and the achievable positive results that can be obtained.

Objectives:

Identify the changes under the 2014 HHPPS rebasing model and the impact on home health agency operations and financial outcomes
Describe operational best practice and evidence-based practice for agencies to implement to adapt to the incentives and disincentives of PPS 2014 while improving care
Describe positive results from utilizing best practice nursing and therapy clinical processes necessary to prevent care delivery premised on financial consequences

Faculty: Laurie Salmons, RN, BSN, Clinical Consulting Manager, McBee Associates, Inc., Wayne, PA; Linda Chambers, PT, BS, Administrative Director, Pro Medica Home Care, Sylvania, OH; Mike Dordick, BS, Senior Vice President, Principal, McBee Associates, Wayne, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | NUR | TH

103. Cost Report For Beginners and Those Seeking a Refresher Course

The most vital and difficult filing document required by CMS is the Medicare HHA cost report. The "why" of the cost report will be discussed, but with the emphasis on the "how to" for small HHA's.

Objectives:

Identify the paper flow of the HHA cost report
Explain the purpose of the cost report and reasons and uses for it
Identify the requirements and purpose of related documents to cost report; PS&R, financial statements, work papers and more

Faculty: Thomas Boyd, MBA, CFE, Principal, Boyd & Nicholas, Inc., Rohnert Park, CA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | HOS | NUR | PHY | PD | TH

104. If You Can't Measure It You Can't Manage It

If turnover were a line item on financial statements, home care and hospice executives would have addressed the problem long ago. Executives invest more time and energy managing people than any other line item. It's time to start measuring the effectiveness of the investment in staff accordingly. This program focuses on the techniques to measure and control turnover to help improve the bottom-line.

Objectives:

Explain the various people metrics
Demonstrate why home care agencies should determine and establish proper metrics
Recognize the measurable qualities of a behavioral assessment

Faculty: Bill Wagner, BA, CSP, CEO, Accord Management Systems, Thousand Oaks, CA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | HOS | NUR | PHY | PD | TH

105. Not All Those Who Wander Are Lost: Integrate the Right Software System

Selecting a new software system can be an overwhelming task that requires comprehensive planning and incredible attention to detail. Accompany one agency on a journey as it selects and implements various software solutions. This session will highlight the challenges and pitfalls agencies face during years of growth and diversification, as well as how to maneuver the changing information needs as the agency's service line grows and evolves. If your agency is searching for IT solutions, this presentation will provide a framework to find the best software system to meet your agency's needs.

Objectives:

Identify critical elements an agency must examine when selecting a computer system
Perform a needs assessment based on stakeholder
Describe process for vendor selection

Faculty: Mike Charboneau, BS, SPHR, Business Development Director, Healthcare Management Solutions, Inc., Norman, OK; Karen Vahlberg, RN, BSN, CEO, Lifecare Oklahoma Inc., Norman, OK

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Health Information Technology
Audience: | HH | HOS | NUR | PHY | PD | TH

106. Winning with Telehealth — Without Breaking the Bank

Learn how to establish a successful telehealth program and get answers to some important questions. Should you buy or lease? How do you demonstrate the ROI of your program to hospitals and discharge planners? How many staff hours will you need to maintain and grow the program? What are the opportunities for partnerships and grants? And how do you measure patients' satisfaction from the time they start telehealth to the time the service ends. A successful program requires staff to regard telehealth as an integral part of their service. So learn ways to educate staff, as well as patients, on telehealth's value in self-managing chronic disease.

Objectives:

Describe & illustrate methods to use to offer a cost effective telehealth program without "breaking the bank"
Describe & differentiate proven methodologies for measuring patient engagement, self-management, medication administration, & chronic disease management
Illustrate why & how making telehealth a standard of care requires engagement across all points in the care continuum

Faculty: Nancy Bracken, RN, BS, MS, CHPCA, Director, Mercy Health System, Janesville, WI; Sherilyn Aures, RN, CHPN, Coordinator -Telemonitor Program, Mercy Home Health and Hospice, Janesville, WI

Course Level: Advanced; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Telehealth
Audience: | HH | HOS | NUR | PHY | PD | TH

107. Recruiting and Retaining Home Care Talent to Drive Your Growth

Home health aide jobs are forecast to become one of the fastest growing industries this decade. This session will present facts and data impacting organizations' ability to find talent in the face of this rising demand, and how to retain and develop the workforce in the face of intense competition.

Objectives:

Discuss the hiring landscape for home care talent
Identify the preferences and behavior of home care candidates during their job search
Explain best practices from BrightStar on retaining home care employees

Faculty: Puja Rios , BS, Director, CareerBuilder Healthcare , Chicago, IL; Sharon Roth Maguire, MS, RN, GNP-BC, Senior Vice President Quality & Clinical Operation, BrightStar, Gurnee, IL

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Human Resources
Audience: | HH | HOS | NUR | PHY | PD | TH

108. Medicaid Home Care and Hospice Program Integrity: Surveying the Landscape

Federal and state oversight of Medicaid programs that finance home care and hospice services is on the increase. From studies and investigations to prosecutions, the message is clear: Program integrity concerns in Medicaid home care and hospice has grown. This program will offer a landscape review of the activities of the HHS Office of Inspector General, The U.S. Department of Justice, Medicaid Anti-Fraud Units and others charged with oversight of government health care programs. The lessons learned from these experiences provide the background for the recommendations that will be offered in this program for how to achieve compliance and reduce risk in Medicaid.

Objectives:

Identify the Medicaid home care and hospice program integrity risk areas uncovered by federal and state oversight entities
Recognize the target areas of the oversight entities
Discuss the program integrity measures supported by the home care and hospice community

Faculty: William A. Dombi, Esq., Vice President for Law, National Association for Home Care & Hospice, Executive Director, National Council on Medicaid Home Care, Washington, DC

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | PHY | PD | TH

109. Practical Measures to Ensure Compliance

Oversight of home health care and hospice has increased greatly in Medicare and Medicaid. The best defense is a good compliance offense. Learn the common documentation flaws and operational practices that could increase your compliance risk. Expert faculty will recommend best-practices for proactively managing risks and program effectiveness.

Objectives:

Recognize critical role of home health managers in agency compliance
Apply practical tips for day to day management of compliance effectiveness
Identify indicators that demonstrate how well your compliance program is working

Faculty: Anne Mattson, RN, BSN, MSN, Director of Compliance and Regulatory Services, Transpirus, Huntersville, NC; JoAnne Little, BSN, JD, Chief Compliance Officer, LHC Group, Lafayette, LA; Kimberly Brandt, JD, Chief Healthcare Investigative Counsel, United States Senate Committee on Finance, Washington, DC

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS | NUR |TH

110. Post-Acute Service Integration: Connecting the Continuum for a Value-Based World

Health Systems are experiencing a shattered value system. How can an entity that always placed a high value on inpatient admissions complete an about-face and focus its energy on preventing that very thing? The audience of this session will learn how a home health agency built connected care programs with major hospital and community partners, eliminated silos between programs, changed the model of care, and utilized innovation and technology.

Objectives:

Describe two challenges facing the home health industry realted to the value equation
Describe three models for integrating care across the continuum
Describe lessons learned and outcomes

Faculty: Cindy Vunovich, RN, BSN, MSM, Administrator Home Care, Hospice & Care Transitions, Cleveland Clinic, Independence , OH; Renee Coughlin, PT, DPT, MHS, Director, Rehabilitation Services, Cleveland Clinic Care at Home, Independence, OH; Shane Woodley, RN, MSN, MBA, Director of Nursing, Cleveland Clinic, Independence, OH

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | HOS | NUR | PHY | TH

111. A Winner in Health Care Reform? Stop Thinking Like a Health Care Provider

Success under health care reform requires providers to think and behave differently. The framework necessary for success comes from outside the home care and hospice parameters. This session will address the new paradigm for leadership that is necessary for providers to succeed in a health care reform environment – including the importance of collaborative leadership.

Objectives:

Define collaborative leadership
Discuss successful models to emulate
List activities to develop collaborative skills

Faculty: Barbara Citarella, RN, MS, President, RBC Limited Healthcare & Management Consultants, Staatsburg, NY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | HOS | NUR | PHY | PD | TH

112. The New Referral Source And it's Not Hospitals "Are You Ready for the Online Referral Wave?"

Ninety percent of referrals will come from online searches by 2020. This program will provide statistics/data from a 6-month study on how consumers are learning about, using, and taking action by searching online to prequalify agencies. The presenters will demonstrate how Internet searching will be vital for growing agency business.

Objectives:

Explain how consumers are searching for home health care online; insight from the 2010 Census, our 6-month study & how it relates to online marketing
Recognize the importance of aligning consumer online expectations with agency offerings
Demonstrate how online referral networks work on the good and bad players

Faculty: Ira Yellen, BFA, APR, PRSA Fellow , Founder/President, HomecareMatchKiosk.com, Glastonbury, CT; Kevin Smith, BA, Vice President, Best of Care, Inc., Quincy, MA; Deborah Hoyt, BS, President and CEO, Connecticut Association for Healthcare at Home, Wallingford, CT

Course Level: Intermediate

Track: Marketing & Business Development
Audience: | HH | HOS | PD

113. Complex Care Coordination: A New Line of Business for Home Care Agencies

Home care agencies are in a unique position to include complex care coordination as a new service line. The role of the home care nurse can be expanded to coordinate care and resources for individuals with complex chronic disease as a value added service line, and this session will provide the background necessary to develop a care coordination strategy.

Objectives:

Describe the need for improved care coordination to high risk/high cost individuals
Design a complex care coordination program that will have a positive impact it can have on the quality of individuals lives and lower overall cost of medical care to a group of high cost individuals in particular Medicare and Medicaid members
Evaluate the impact of care coordination with health indices and cost of care measures

Faculty: Bonnie Castonguay, RN, MBA, CMC, CPHQ, Co-Founder/CEO, , Ho'okele Care at Home, Honolulu, HI

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | HH | HOS | NUR | PHY | PD | TH

114. Home Health in Action: Successful Implementation of Home Health Quality Improvement (HHQI) Tools and Resources

The Home Health Quality Improvement (HHQI) National Campaign continues to offer new evidence-based educational resources, individualized data reports, networking opportunities, and assistance for home health leaders and clinicians to reduce avoidable hospitalizations, improve oral medication management, and improve immunization rates. In this session, the campaign will invite the audience to hear what is new at HHQI and learn about successes and lessons from other home health agencies that employed its strategies.

Objectives:

Design evidence-based change strategies to reduce avoidable hospitalization rates
Interpret HHQI Data Reports and focus quality improvement in identified areas of need
Identify and describe similarities and differences between QI programs

Faculty: Vickie Morgan, RN, MSN, Director of Clinical Operations, Riverside Home Care Services, Newport News, VA; Colin Elliot, CAO, DPT-C, Chief Administrative Officer, LivinRite Home Health Services, Manassas, VA; Cindy Sun, RN, MSN, RN Project Coordinator, West Virginia Medical Institute, Charleston, WV

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Quality
Audience: | HH | NUR | PHY | PD | TH

115. Discontinuing Medications: Dialogues for Nurses, Physicians, Patients and Families

Talking with patients about discontinuing a medication regimen can be difficult. In this presentation, learn how to make decisions about appropriate prescribing for care in the end of life and develop communication strategies for discussions about medication discontinuation.

Objectives:

Identify principles of decision making about drug treatment in end of life care
Construct communication strategies for medication discontinuation with patients and caregivers
Synthesize communication tactics for medication discontinuation with healthcare providers

Faculty: Maureen Jones, PharmD, RPh, Clinical Pharmacist, HospiScript, a Catamaran Company, Dublin, OH

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | PHY |

116. Palliative Care and Hospice in an Accountable Care Model

This session will provide an overview of Palliative Care in relation to other services as an opportunity in new payment models for the successful management of the seriously ill population. Considerations for successful implementation and sustainability will be reviewed. Opportunities and barriers for program integration across the care continuum will also be discussed.

Objectives:

Identify the opportunity for utilization of palliative care and hospice within a developing ACO
Discuss strategies for tracking growth and development via metric-specific analysis of palliative care and hospice programs
Demonstrate the impact of expanding these services across the care continuum (inpatient, ED, clinic, home care and long term care)

Faculty: Lori Bishop, RN, CHPN, Executive Director Palliative Care & Hospice, UnityPoint at Home , Urbandale, IA; Monique Reese, ARNP, MSN, FNP-C, ACHPN, VP of Clinical Service and Chief CLinical Officer, Iowa Health Home Care, Urbandale, IA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | PHY |

200 Series – Thursday, October 31, 1:30 – 3pm

201. Creative Teaching Strategies for Educating Remote Home Care Clinicians

Home Care Educators must be flexible and creative in order meet the challenges of educating remote home care staff. This presentation will illustrate creative ways to present materials to assist clinicians. Barriers to educating remote staff and alternative education strategies will be discussed, along with how to teach the concept of home care to nurses orienting to the specialty.

Objectives:

Identify the barriers to educating remote staff and providing alternative education strategies for teaching in the field
Describe strategies for teaching the concept of home care to nurses orienting to the specialty
Compare strategies for effectively educating home care clinicians

Faculty: Mary Beth Hoban, MSN, RN, Staff Development Educator, The Home Care Network, Main Line Health/Jefferson Health System, Radnor, PA; Marion Glazier, MS, Staff Development and Quality Coordinator, The Home Care Network, Radnor, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | TH

202. How the Multi-Factorial Falls Risk Assessment Accurately Predicts Risk of Falls in a Homebound Population

Individuals that are a high risk for falls can be successfully identified using the multi-factorial falls risk assessment. Interventions can then be targeted at specific variables that are the most predictive. The presenters will share their findings from a study that demonstrates that individual items in the assessment were not shown to accurately predict risk of falls in isolation. However, when all variables are included in the model, they can work together to significantly predict the risk for a fall.

Objectives:

Describe the relationship of total score on the Multifactorial Falls Risk Assessment to falls risk
Interpret correlation between total score and incidence of fall, as well as which individual variables are more predictive of a fall
Identify agency practices to specifically target the areas most predictive of falls

Faculty: Michele James, RN, BSN, MSS, Home Care Case Manager, The Home Care Network, Radnor, PA; Nancy Kimmons, BS, PT, Home Care Therapy Operations Manager, Rehab Affiliates, division of Main Line Health, Radnor, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Physical Therapy 1.5 CEs; Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | PD | TH

203. Minimizing Agency Bad Debt Write-Offs for Unsigned Orders

VNA of Greater Philadelphia, like homecare agencies throughout the country, struggled with the tracking and collection of signed documents. This program will present the case study of the evaluation and redesign of their Orders Tracking department. The lessons learned and the corrective techniques adopted can fit well for other home care companies.

Objectives:

Discuss obstacles VNA of Greater Philadelphia faced in collecting outstanding signed orders
Review processes utilized by the agency prior orders tracking redesign
Describe steps taken to redesign the process

Faculty: Michael Freytag, BS , Director, BlackTree Healthcare Consulting, Conshohocken, PA; Dawn Michelizzi, BS, Controller, VNA of Greater Philadelphia, Philadelphia, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | HOS |

204. Medicaid Pediatric PDN: Meeting Patient Needs within Budget

Many home care companies specialize in providing pediatric private duty nursing services to technology-dependent children. Successfully operating a Medicaid pediatric PDN program takes a combination of solid cost controls, utilization oversight, and staffing management. This program will focus on the operational and management actions that provide the best opportunity for delivery of high quality care to pediatric Medicaid patients while staying within budget.

Objectives:

Identify the highest risks to financial solvency in providing Medicaid PDN
Describe an analytical framework for evaluating operational weaknesses in Medicaid pediatric PDN
List the steps to consider to stabilize the financing and operations of a Medicaid pediatric PDN program

Faculty: Bob LeBeau, Managing Partner, Oakmark Advisors, LLC, Tampa, FL; Lisa Fowler, Division Director, BAYADA Pediatrics, Minnetonka, MN; Karen McKinney, MSN, RN, Prsident, Pediatric Special Care, Inc., Southfield, MI

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | HOS | NUR | PHY | PD | TH

205. Clinical Analytics: Why Most Organizations Can't Get There

Challenges for healthcare agencies to migrate from an electronic health record (EHR) reporting system to an interactive clinical decision support (CDS) system are numerous. Efforts span a wide continuum beginning with procedures to ensure data is accurately mapped between the EHR and a CDS system to the education required for gaining maximum benefit from CDS systems. Additionally, there are the myriad of technical issues – as the implementation of new technologies often leads to organizational problems, which are arguably the highest cost of implementation. In this session, attendees will learn how to surmount both the technical and human roadblocks so your agency can get the most out of new analytical tools.

Objectives:

Explain differences between clinical reporting and analytics
Examine factors related to implementation of Clinical Decision Support (CDS) systems
Identify and demonstrate opportunities for informatics enabled workflow

Faculty: Deborah Leyva, RN, BSN, Solutions Intelligence Consultant, Suncoast Solutions, Inc., Clearwater, FL; David Hooper, RN, BS, MS, IT and Quality Administrator, Center for Hospice Care, Norwich, CT

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Health Information Technology
Audience: | HH | HOS | NUR | PHY |

206. Telehealth: A Strategy to Achieve Lean Operations and Operations Excellence

Get the big picture of how telehealth can give you a sustained competitive advantage within a transformed health care delivery system. Drawing from the success of industry leaders like Toyota and Southwest Airlines, this presentation will show how use of technology can streamline your operations. You will also learn how to develop a blueprint for a telehealth program that puts your organization in a league of its own. Telehealth is widely recognized as an effective tool, yet many home health agencies are still reluctant to adopt it. Learn strategies to surmount barriers to adoption, whether they involve stakeholders, service delivery, quality management, or program design.

Objectives:

Identify principles of lean management and operational excellence to a telehealthcare program within and, outside of – a home health organization. Translate concepts to a readily executable roadmap to enable transition to a successful, scalable and sustainable telehealth program
Describe operational processes that drive and optimize utilization, decreased hospitalization, improved quality and decreased costs to gain competitive advantage
Identify key performance indicators to analyze strategic decisions that produce game changing results

Faculty: Laurie Neander, RN, MS, CEO, At Home Care, Inc., Oneonta, NY; John Ryan, MBA, Business Director of Philips Telehealth, Philips Telehealth Solutions-Philips Healthcare, Framingham, MA

Course Level: Advanced; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Telehealth
Audience: | HH |

207. Mindfulness-Based Stress Reduction for Health Care Professionals

Stress that is inherent in health care negatively impacts its professionals, causing depression and decreasing job satisfaction. This session will not only provide the participant with tools for an improved quality of life for self, but will help the participants understand the role of stress reduction in Healthcare Reform.

Objectives:

Manage self-assessment of stress, understand stress and interpret the physiological changes that occur
Identify the benefits of MBSR
Apply three simple skills and experience through practice which you can use immediately in your life

Faculty: Denise Schrader, RN MSN, NEA-BC, President/Executive Director, Visiting Nurses Association, Rockford , IL; Paula Stier, RN, CHPN, Patient Care Coordinator, Visiting Nurses Association Hospice, Rockford, IL

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Human Resources
Audience: | HH | HOS | NUR |

208. I'm on a Board. What are my Legal and Ethical Responsibilities?

Serving on a board of directors is more than just an honorary role. There are legal and fiduciary duties that are crucial to the organization. This program focuses on the legal and ethical responsibilities of serving on the board of a health care entity.

Objectives:

Describe the three duties of a Board
Define the role of Board Committees
Explain the basics of Sarbanes-Oxley and Anti-trust concerns

Faculty: Rachel Hold-Weiss, RPA-C, JD, Associate General Counsel, Personal Touch Home Care, Bayside, NY; Connie Raffa, RPA-C, JD, Partner, Arent Fox LLP, New York, NY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | PD |

209. Medicare, Medicaid and Third Party Payer Audits: Latest Developments and Emerging Legal Issues Affecting Home Health and Hospice Providers

Many home health and hospice providers have experienced increased scrutiny from Medicare audit contractors. This program will address the specific home health and hospice issues that contractors target during Medicare audits. From that point, the program will provide successful strategies for defending an audit, including strategic arguments and examples of successful practical approaches during the appeals process. Finally, attendees will learn successful compliance measures that home health and hospice providers should implement into their day to day processes to proactively prepare for an audit.

Objectives:

Identify Medicare audit contractors in the current audit landscape and common areas of focus during an audit
Identify and explain key compliance risks facing home health and hospice providers
Discuss successful appeals strategies and effective defenses that can be employed if and when a home health or hospice provider is faced with an audit

Faculty: Andrew Wachler, Esq., Attorney, Principal, Wachler & Associates, P.C., Royal Oak, MI

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | TH

210. Physician Strategies That Work

Physician leaders will discuss transformational strategies and tactics to enhance pre- and post- acute interventions in the new world order of health care delivery. Care transitions, bundled payment demonstrations, and health plan models will be discussed that can you can leverage for success in your home care organization. This lively physician panel is a must hear!

Objectives:

Describe at least two trends in physician models in health care payment plans
Define tactics to collaborate with physicians on care transitions
Identify opportunities to integrate and collaborate with physicians on care delivery models

Faculty: Jeannee Parker Martin, RN, MPH, Chief Executive Officer, The Corridor Group Holdings, LLC, San Francisco, CA; Dr. Hany Abdelaal, DO, BS , Chief Medical Officer, VNSNY Choice Health Plan, New York, NY ; Linda Oliver , PA-C, MPH, Director of ACO Implementation, Atrius Health, Newton, MA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | NUR | PHY

211. 2014 … A Watershed Year! What Does It Hold For You?

Homecare agencies have experienced significantly reduced margins in 2012 and continuing into 2013. Revenue rates are diminishing yet costs, especially those related to staff, are increasing. Regulatory changes and agency attempts to downsize or right size have often reduced efficiencies and productivity. 2014 will be the first year of rebasing, with the potential of further Medicare rate reductions and the second year of "Transitions in Care". Even facing these challenges – there are opportunities!

Improved process and care management efficiencies, increased case capacity and visit productivity, higher levels of field staff satisfaction, greater earnings, better patient outcome and HH-CAHP scores, and improved case weight accuracy and financial outcomes are all achievable but it will take excellent leadership and management. A "Transitions in Care" product-line can prove to be very rewarding to develop key partnerships with those hospitals challenged with the "Transitions" penalties and the variable cash cost of the related vacated days. This program will discuss positive approaches to take advantage of these opportunities.

Objectives:

List key factors in determining whether your organization is right sized, and identify the statistical measures to insure appropriate staffing mode
Discuss five imperatives necessary for efficient and effective episode management
Describe methods to establish clinical rewards and achieve improved clinical and financial outcomes
Identify the ingredients of the "Transitions in Care" opportunity for Home Health Agencies, the services to be included to meet the goals of reduced Emergency Department incidents and re-hospitalizations of the non post acute referred patients, the Direct Costs related to the desired services for developing price points of these services, and the potential variable cost of vacated days saved by hospitals.

Faculty: Pat Laff, CPA, Managing Principal, Laff Associates, Hilton Head Island, SC; Lynda Laff, RN, BSN, COS-C, Principal, Laff Associates, Hilton Head Island, SC

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH |

212. Meet ACO's Needs: Utilize Patient-Centric Standardized Care Processes and Sustain Exceptional Outcomes with Clinical Pathways

ACO's are looking for post-acute partners that demonstrate predictable and sustainable outcomes, including low ACH rates, and cost-effective care. This session will teach attendees how clinical pathways produce desired results. During this presentation, characteristics of premier post-acute partners will be discussed including the use of evidence-based, standardized disease management programs.

Objectives:

Describe three strategies that will make your home care agency attractive to Accountable Care Organizations (ACOs) and Hospitals
Describe how a patient-centric and outcome-driven clinical pathway model promotes efficient care and proactive improvement of key outcomes for P4P
Explain how to obtain and sustain outcomes with a standardized step by step clinical pathways and patient education tools

Faculty: Lisa Van Dyck, RN, MSN, Vice President, Eventium LLC, Formerly VNA First/IHCS, Fond du Lac, WI; Cynthia Nyquist, RN, MSN, President & Founder, Upper Peninsula Home Health, Hospice, & Private Du, Marquette, MI

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | HH | NUR | PHY | PD | TH

213. Everything is Marketing

How to make the best of marketing opportunities. Learn marketing best practices, advertising, converting referrals, client and acquisition cost recruitment during this informative session. Attendees will also develop an understanding of how all marketing tactics work together.

Objectives:

Identify making the best of their current opportunities
Choose best practices
Define and tie-in financial measures

Faculty: John Houllahan, BS, President &Owner, Houllahan & Associates, Litchfield, CT; Karissa Price, BA, PhD, CEO, Trusted Hands, Hacienda Heights, CA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | HH | HOS | NUR | PHY | PD | TH

214. Reducing Re-Hospitalization Through Effective Depression Treatment

Twenty-five percent of older home health patients are clinically depressed but their condition is undertreated. Use of Cornell's Depression CAREPATH led to a forty percent drop in re-hospitalizations of depressed patients. This presentation will report on this outcome data and describe the development of the Depression CAREPATH protocol. Information will be provided about e-training and other free web-based resources available to support incorporation into routine home health practice.

Objectives:

Describe the need for an evidence-based practice for depression
Describe an evidence-based practice for depression
Identify availabe e-training and web-based resources

Faculty: Martha Bruce, PhD, MPH, Professor of Sociology in Psychiatry, Weill Cornell Medical College, White Plains, NY; Yolonda Pickett, MD, MS, Assistant Professor of Psychiatry, Weill Cornell Medical College, White Plains, NY; Kathy Kunze, RN, BSN, Clinical Product Analyst, CareAnyware, Inc., Morrisville, NC

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Quality
Audience: | HH | NUR | TH

215. Hospice Quality Measures and the Consumer: Current Research and Practical Implications for Communicating Quality to Potential Hospice Consumers

A panel of experts will present insights from research and practice on effective uses of quality measures based on the Family Evaluation of Hospice Care (FEHC) survey.

Objectives:

Interpret the current and expected future of the regulatory landscape related to hospice quality reporting
Discuss principles for public reporting of hospice quality measures
Explain practical ways in which public reporting can transform consumers and hospices

Faculty: Brad Smith, PhD, Co-Director, Center for Consumer Choice in Health Care, Altarum Institute, San Antonio, TX; Naomi Naierman, MPA, President and CEO, American Hospice Foundation, Washington, DC; Dorothy Deremo, RN, MSN, MHSA, FACHE, President and CEO , Hospice of Michigan, Detroit, MI

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Quality
Audience: | HOS |

216. Prognostication

It has become ever more difficult to determine the last days of a person's life. The causes of death have increasingly shifted to chronic diseases, leading to varying, complicated, and subtle trajectories of decline. Limited research into the final stages of many chronic diseases further complicates prognosis. This program will be a review of the latest concepts and tools for prognostication can improve accuracy in determining the final stages of a disease trajectory.

Objectives:

Discuss the regulatory background as it relates to prognostication
Describe how the prognostic indicators are determined and examine their accuracy in predicting prognosis
Examine common aspects of decline that are universal despite diagnosis and improve prognostication skills by disease trajectories

Faculty: Angie Hollis-Sells, RN, CHPN, President, AseraCare Home Health, Hospice and Palliative Medicine, Plano, TX; Jennifer L. Ellis, MD, MPH, Regional Medical Director, Eastern US, AseraCare Hospice, Clarksville, TN

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HOS | NUR | PHY |

300 Series – Friday, November 1, 8 – 9:30am

301. Improving Wound Outcomes With a Coordinated Cross-Continuum Wound Service

This presentation will focus on the integration of a wound care team that provides wound and ostomy services across the care continuum. A hospital-based home care agency integrated a wound service across hospital system care settings that improved inpatient outcomes while increasing homecare and outpatient referrals. By merging and cross-training staff, patient satisfaction scores and reportable outcomes have improved.

Objectives:

Differentiate between types of wound treatments used in patient care settings and how integration of talent, supplies and treatments improve outcomes between types of wound treatments used in patient care settings and how integration of talent, supplies and treatments improve outcomes
Discuss methods of integration of wound services with details provided on operational reorganization to reach improved efficiencies.
Explain the success of the program with illustration by presenting case and providing a roadmap for success.

Faculty: Debra Healey, MSN, RN, CPHRM, Executive Director, Middlesex Hospital, South Windsor, CT

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | PHY | TH

302. Tricks or Treats? Home Health Physical Therapy Practice in 2013 and Beyond

Ethical provisions of physical therapy in home health require the management of clinical, operational and regulatory issues. This session brings together expertise in all of these areas to discuss key issues and field participant's questions. Presenters will discuss clinical decision making that is patient-driven and fiscally responsible, as well as the operational challenges and opportunities for therapy leadership in home health.

Objectives:

Discuss clinical decision making that is patient driven and fiscally responsible
Interpret the operational challenges and opportunities for therapy leadership in home health
Recognize the impact of regulation and payment on therapy referrals and care planning

Faculty: Cindy Krafft, MS, PT, Founding Partner, Kornetti & Krafft Health Care Solutions, Citrus Springs , FL; Kristin Mattson, PT, Director of Rehabilitation Development, Masonic Health Systems / Overlook Visiting Nurses , Sterling, MA; Diana Kornetti, MA, PT, HCS-D, COS-C, Administrator and Co-Owner, Integrity Home Health Care, Ocala, FL

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Physical Therapy 1.5 CEs; Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | NUR | TH

303. Care Integration and Network Models: How to Become a Player

A transformation in care delivery is underway nationwide. Spurred on by care leaders and payers alike, all levels of health care are shifting towards integration and outcomes-based performance. Whether through managed care, Accountable Care Organizations, bundled payments, care transition programs, or chronic care management, the health care world is evolving away from fee-basis care. Shared risk, clinical and financial accountability, and value-based purchasing are becoming the standards for health care. This program includes a status report on health care delivery reforms, an overview of where homecare and hospice fits in the reforms and how to be best positioned to become a central participant.

Objectives:

Identify the status of various models of health care delivery reform and the position of home care and hospice within them
Define the risks and opportunities for home care and hospice in new care delivery models
Identify steps needed to secure a prime participation spot In ACOs, managed care, bundled payment and other reform models

Faculty: Samuel Heller, BA, MBA,Senior Vice President and CFO, Visiting Nurse Service of New York, NY, N; Chris Palmieri, BS, MHA, President, VNSNY Choice, New York, NY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | HOS | NUR | PHY | PD | TH

304. Game Changers: The Current State of Home Health and Hospice Mergers and Acquisitions and How to Prepare to Sell

Deficits. Sequesters. Threats of co-pays. Re-basing. ACA, ACOs and a litany of other threatening acronyms. All of these developments – and more – continue to exert substantial influence over the home health and hospice merger and acquisition landscape – changing acquisition and divestiture strategies, participants, and perhaps most important of all, valuation. This session will discuss how the M&A market for home health and hospice has changed, what can be expected in the future, and what it means for those preparing to sell in this landscape.

Objectives:

Identify the key factors influencing home health and hospice M&A
Discuss how reimbursement and other issues impact risk, valuation, and acquisition strategies
Discuss Implications for future M&A Activity

Faculty: Dexter Braff, MBA, MS, BS, President, The Braff Group, Pittsburgh, PA; Steve Braff, MBA, MS, Managing Director, The Braff Group, Pittsburgh, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS

305. Home Care Technology Association of America (HCTAA) Town Hall Meeting on Health IT Interoperability, Standards & Certification

Government continues its push for interoperability in health IT. Yet barriers prevent routine exchange of critical information during transitions in care. A major reason for the low level of interoperability is the expense of connecting different electronic health record systems (EHRs). The HITECH Act partially addresses the issue by offering incentives for doctors and hospitals to adopt EHRs. It does not offer similar incentives to long-term and post-acute providers, though effective exchange of information plays a crucial role when patients transition between care settings. How can home care and hospice surmount this and other roadblocks? Join the Certification Commission for Health Information Technology (CCHIT) to learn how your agency can get better connected to enhance patient care.

Objectives:

Gain a greater understanding of the complexity of standards-based health information exchange (HIE) in today's health IT environment
Convey the benefits of both selecting compliance-tested EHR and HIE products, and participating in HIE testing, including enhanced patient care and reduced costs
Illustrate for NAHC members how they can find more about EHR and HIE certified products and/or compliance test their own health IT

Faculty: Moderator, Richard D. Brennan, Jr., MA, Vice President of Technology Policy, Government Affairs, National Association for Home Care & Hospice, Alisa Ray, MHSA, Executive Director and CEO, Certification Commission for Health Information Technology (CCHIT), Chicago, IL; Elizabeth Palena Hall, RN, MIS, MBA, LTPAC Coordinator, Project Officer, State HIE Program, U.S. Department of Health and Human Services (HHS), Office of the National Coordinator for Health Information Technology (ONC); Marianne Yeager, MBA, Executive Director, Healtheway, Inc., McLean, VA; Mark Solomon, Director of Innovation, HealthMEDX, Inc., Ozark, MO; Thomas Peth, President, Thornberry, Ltd, Lancaster, PA

Course Level: Intermediate; Nursing 1.5 CEs; Accounting 1.5 CPEs; Social Workers 1.5 CEs, NASW (except CA and MI),BBS (BBS except marketing credits)

Track: Health Information Technology
Audience: | HH | HOS | NUR | PHY | PD | TH

306. Technology to Promote Partnerships and Improve Care Coordination

Gain a fresh view of how telehealth promotes partnerships between physicians, hospitals, and home health providers. This program will demonstrate how telehealth enhances collaboration, care coordination, and outcomes along the continuum of care. Gain an overview of a successful national home health telehealth program, and see how its success led to its expansion. There will also be ideas for working with care partners in the short- and long-term management of patients with chronic disease. Learn the strategies that agencies have used to build vigorous telehealth programs, and look into the future of telehealth in the changing landscape of health care.

Objectives:

Describe the impact of Telehealth
Describe how success leads to program expansion
Explain strategies of best practices

Faculty: Raj Kaushal, MD, Senior Vice President & Chief Clinical Officer, Almost Family, Louisville, KY; Jennifer Bravinder, RN, BSN, CCP, Chief Clinical Officer, Cardiocom Experts in Telehealth, Chanhassen, MN

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Telehealth
Audience: | HH | HOS | NUR | PHY | PD | TH

307. The Formula for Hiring Right the First Time

Selecting caregivers is no easy task, and the costs grow every year. The interview process increases the odds of making a good hire by only seven percent more than a coin toss. The goal of this presentation is to provide participants with practical, easy-to-use tools for finding the right people. The focus of these tools: behavior.

Objectives:

Identify formula for selecting caregivers right the first time
Create a well crafted job description
Recognize past behavior as a predictor of human performance

Faculty: Bill Wagner, BA, CSP, CEO, Accord Management Systems, Thousand Oaks, CA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/PHR); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Human Resources
Audience: | HH | HOS | NUR | PD | TH

308. Fair Labor Standards Act: Increased Litigation on Overtime and Minimum Wage Disputes

The federal Fair Labor Standards Act (FLSA) establishes base standards for minimum wage and overtime compensation. The FLSA affects salaried, hourly, and per visit compensated employees in home care. Recently, there has been an upsurge in class action litigation against home care companies alleging a wide variety of FLSA violations. This program will present a home care-specific overview of the increasing litigation and addresses the issues presented under the FLSA for all home care companies.

Objectives:

Identify the compensation risk areas under the FLSA with respect to home care employees
Recognize the requirements under the FLSA with respect to counting work hours and their role in determining minimum wage and overtime compliance
Identify the standards under the FLSA for qualifying for an exemption for professional and nonprofessional staff

Faculty: Angelo Spinola, BA, JD, Esq. , Littler Mendelson, PC, Atlanta, GA; Lisa "Lee" Schreter, JD, Shareholder, Littler Mendelson, PC, Atlanta, GA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: TBD
Audience: | HH | HOS | NUR | PHY | PD | TH

309. Implementation of Sanctions in Home Health

The Centers for Medicare and Medicaid Services (CMS) finalized home health sanction regulations in the November 8, 2012 Federal Register notice as an alternative to termination of agencies found out of compliance with Medicare Conditions of Participation. The effective dates for the sanctions are July 1, 2013 for non-monetary sanctions, with monetary sanctions effective July 1, 2014. During this session a representative from CMS will provide detailed information about the different sanctions and guidance issued to State Survey agencies on how to implement and enforce them.

Objectives:

Describe home health monetary and non-monetary sanctions
Describe grounds for imposing sanctions
Identify how surveyors will select appropriate sanctions

Faculty: Pat Sevast, RN, BSN, Survey and Certificaton Group, Centers for Medicare & Medicaid Services (CMS), Baltimore, MD; Representative(s) from the Centers for Medicare & Medicaid Services, Baltimore, MD.

Course Level: Intermediate; No CEs or CPEs awarded for this session

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | PHY | PD | TH

310. How to Maintain Your Margin and Still Provide Superior Quality Care

The participants in this program will learn about managing their margins for both hospice and home care without loosing the quality scores and care that the patients deserve. The presenters will discuss benchmarking of data and outcomes that one agency uses to ensure that the care provided is both high-quality and cost effective.

Objectives:

Describe how quality indicators are used to assist in attaining the bottom line
Discuss use and presentation tactics to the board of both the agency, system, and the community
Discuss the development of the financials of the agency and the benchmarking data provided to management

Faculty: Elizabeth Fuller, MSN, RN, Director of Quality and Education, Neighborhood Health Agencies, Inc., West Chester, PA; Andrea Devoti, MSN, MBA, RN, President and CEO, Neighborhood Health Agencies, Inc., West Chester, PA; David Berman, BS, CPA, CVA, Principal, Simione Health Care Consultants, Hamden, CT;
Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | HOS |

311. From Employee to Ambassador: Transform Your Staff into Brand and Quality Ambassadors

Developing employees as quality and brand ambassadors is the goal of every organization. This presentation will provide practical, implementable ideas for home care providers to connect with their employees, keep them engaged, and demonstrate how to use that engagement to drive better quality outcomes. This presentation will showcase the impact of the plan on a company's quality scores and client satisfaction.

Objectives:

Apply practical ideas on how to better engage the workforce
Present ideas on concrete metrics to measure success within the organization
Apply renewed energy and desire to connect more deeply with the staff

Faculty: Patricia Barbato, CGA, CA, Senior Vice President, Home Health, Revera, Inc., Mississauga, ON

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/PHR); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Human Resources
Audience: | HH | HOS | NUR | PHY | PD | TH

312. Health System, First Heal Thyself: Five Keys to Home Health and Hospice Growth

The secret to growth and long-term success for health system-based or affiliated home health and hospice agencies lies in looking inward. Discover the five keys to sustainable growth and develop a plan to implement them at your agency to earn more patient referrals from the health system. The strategies provided will be applicable to all agencies regardless of relationship with a health system.

Objectives:

Identify the relationship between home health and hospice and the health system
Identify the Five Keys to Growing Referrals
Design your plan to implement these keys to build a long-term synergistic relationship with the health system

Faculty: Michael Ferris, Principal, Simione Healthcare Consultants, Hamden, CT

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | HH | HOS | PD |

314. Transitioning from Pediatric to Adult Care

This presentation will discuss the need for, and challenges of, developing a transitional program to move children with special health care needs through the health system to adult care. The program will include data on national trends of an aging pediatric population, information about barriers to be overcome, and guidelines for developing a transition program.

Objectives:

Discuss the definition of transition and the various considerations for developing s transition program
Discuss the goals of transition
Discuss challenges and factors affecting transition

Faculty: Kathleen Pfeiffer, BSEd, RN, BSN, Director of Pediatric Clinical Operations, Bayada Home Health Care, Burlington, NJ; Thomas Davis, MD, Director of Comprehensive Care Clinic, Geisinger Medical Center, Danville, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Quality
Audience: | HH | NUR | PHY | PD | TH

315. Functional Decline in Hospice: Assessment, Intervention, and Documentation

This course will focus on an evidence-based approach to functional decline in the hospice patient. Participants will learn tools, documentation strategies, and interdisciplinary interventions in recognizing and reporting functional decline.

Objectives:

Identify assess functional decline utilizing appropriate evidence-based tools
List document functional indicators and their relationship to system decline
Evaluate appropriateness of therapeutic intervention for symptom management

Faculty: Tonya Miller, PT, DPT, Regional Vice President, Celtic Healthcare, Mechanicsburg , PA; Karen Vance, BSOT, OTR, Consultant, BKD, LLP , Colorado Springs, CO; Rebecca Skrine, MS, CCC-SLP, CHCE, COS-C, Rehabilitation Manager, Baptist Home Health Care, Louisville, KY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HOS |

316. Modeling Hospice Changes to Prepare For Medicare Reimbursement and Care Delivery Reform

This program will provide insight into current and anticipated reimbursement challenges that Medicare hospice providers face in the coming years, with special emphasis on the status of hospice payment reform. A panel of hospice experts drawn from NAHC membership will present updates on the status of pending changes in hospice payment reform and how their organizations are preparing to meet the current and upcoming challenges.

Objectives:

Identify the makeup and status of Medicare hospice reimbursement reform
Identify the best steps to take now in preparation for reimbursement reform
Interpret the position of hospice services in broad-based health care delivery reforms

Faculty: Steven Lancman, MBA, BSE, Director of Hospice Finance, Visiting Nurse Service of New York, New York, NY; Robert Simione, BS, Managing Principal, Simione Healthcare Consultants, LLC, Hamden, CT; and Patrick Brown, BA, CFO, Penn Home Care and Hospice Services, UPHS, Bala Cynwyd, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | HOS | NUR | PHY | PD | TH

400 Series – Friday, November 1, 2:30 – 4pm

401. Establishing a Home Health/Hospice Bridge Program for Your Agency

This session will describe a bridge program with home health and hospice using a patient-centered approach to determine the patient's goals and to provide the right care in the right setting at the right time. Transitional planning is essential for coordination and continuity of care between home care and hospice. When patients transfer from one type of care to the next, that transfer needs to be a coordinated, seamless movement between care partners. Care processes to guide the patient flow, communication, care coordination and tracking tools to support the transition along with education tools for clinicians, patients, family and physician are part of successful bridge programs.

Objectives:

Describe components of a bridge program
Identify patient characteristics that will indicate a different model of care is needed
Describe necessary processes to facilitate a smooth patient transition and apply information to a case study

Faculty: Pamela Teenier, RN, BSN, MBA, COS-C, HCS-D, Assistant Vice President, Transitional Care Service, Gentiva, Corpus Christi, TX; David Eubanks, MSN, RN, Regional VP, Clinical Operations, Gentiva Health Services, Atlanta, GA; Billie Papasifakis, RN, MSN-BC, AACC, AVP Clinical Practice, Research, & Education, Gentiva, Troy, MI

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | TH

402. Using Occupational Therapy Services for Affecting Chronic Condition Outcomes

The practice of occupational therapy focuses on engagement in daily life activities. ADLs and IADLs are critical to patients managing their health and staying out of the hospital. This session addresses how daily routines can be used in the self-management of chronic conditions and how appropriate occupational therapy plans of care contribute to improving self-management, regardless of diagnosis.

Objectives:

Explain the relationship between daily activity routines and self management of chronic conditions
Identify six strategies for using occupational therapy to improve clinical outcomes
Evaluate occupational therapy care plans for relevance to health management and clinical outcomes

Faculty: Carol Siebert, MS, OTR/L, FAOTA, Occupational Therapist, The Home Remedy, Chapel Hill, NC; Karen Vance, BSOT, OTR, Supervising Consultant, BKD, LLP Health Care Group, Colorado Springs, CO

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Physical Therapy 1.5 CEs; Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | NUR | PHY | TH

403. Mergers and Acquisitions: Buying, Selling and Valuing Panel Discussion

This panel will bring together leading M&A experts to discuss updates on the current market conditions – i.e. reduced Medicare reimbursement, health care reform, ACOs, Medicaid and private pay – along with issues that are key to the process of closing transactions. This session will be an open format designed to encourage Q&A.

Objectives:

Report on Market Conditions
Estimate valuation
Make preparation

Faculty: Donald Cummins, RPh, M&AMI, President/Owner, Stoneridge Partners, Fort Myers, FL; Peter Sosnow, BA, Vice President, Corporate Development, SeniorBridge, New York, NY; Brian Bruenderman, JD, Director of Development, Almost Family, Louisville, KY; Sheldon J. Berman, BS, CPA, CVA, Principal, Simione Healthcare Consultants, Hamden, CT; Cory Mertz, BS, Vice President, Partner, Stoneridge Partners, Fort Myers, FL

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | HOS | NUR | PHY | PD | TH

404. Medicaid Home Care: Adjusting to the Changes Successfully

Medicaid home care is the largest publicly-funded home care program in the country with over $40 billion in annual spending through the state Medicaid programs. It is also the most varied, with benefits available for children, adults, and the elderly including skilled care, high-tech supports, and personal care services. Medicaid is undergoing seismic changes nationwide with a combination of dramatic increases in Medicaid beneficiaries through the Affordable Care Act to wholesale delivery and financing reforms. Two of the biggest Medicaid changes affecting home care are the shift to Managed Long Term Services and Supports (MLTSS) and the implementation of demonstration programs that merge funding and care management of dual Medicare-Medicaid eligibles. With all of these changes taking place, a Medicare home health agency may need to become a Medicaid provider as well. This program will include an overview of the states' movement to Medicaid managed care and the issues presented therein. The program will also focus on strategies to turn these changes into home care opportunities as Medicaid seeks ways to control long term care spending. Additionally, the program addresses successful approaches to Medicaid pricing in managed care and systems for integrated care.

Objectives:

Identify the types of financing and care delivery reforms affecting Medicaid home care
Recognize the opportunities that Medicaid managed long term care presents to home care and how to maximize these opportunites
Manage in the development of pricing and service integration strategies in Medicaid managed care

Faculty: Darby Anderson, BS, Senior Vice President, Addus Homecare Corporation, Palatine, IL; Michael Brown, AAS, BA, MS, Division Director, BAYADA Home Health Care, E. Stroudsburg, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: TBD
Audience: | HH | HOS | NUR | PHY | PD | TH

405. How the Smartphone and m-Health Technologies will Transform Home Care and Hospice

Innovators across the globe are looking at new applications of information and communication technologies (ICDs). Their goal is to support new care delivery models that will ensure better connectivity and continuity across care settings. Learn about future directions in e-Health, including emerging technologies, their value for patients and clinicians, and how they will require health policy to change. This presentation will explain where to find savings for your ROI calculations, how better point-of-care technology leads to better outcomes, and why moving to mobile will end common errors that come when you rely on paper to store and send information. It's time to get over your fear of change because e-Health can lead to better outcomes for you and the patients you serve.

Objectives:

Provide criteria and the benefits of choosing the most suitable mobile device and mobile application for an agency's discipline
Discuss where to find the savings for your ROI calculations
Discuss mobile devices, their management, security and successful deployment tactics

Faculty: Scott Herrmann, ASA, Director, Mobile Solutions, Procura, Phoenix, AZ; Tony Ott, ASA, Chief Information Officer, Interim Healthcare, Columbus, OH

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Health Information Technology
Audience: | HH | HOS | NUR | PD |

406. Tactics to Make Telehealth Pay Off

Home-based management may not deliver the same economic benefits for different patient populations. How can you stratify patients to project savings in cost? This session will look at how telehealth solutions can enhance clinical efficiency and drive down costs for both patients and payors. There will be a demonstration of economic models and evidence-based approaches for understanding the added value of telehealth programs. Additionally, a case study will demonstrate the challenges involved in running a telehealth program and explain how to pair patients with the right level of service so you can achieve the necessary cost savings.

Objectives:

Demonstrate healthcare economic models and evidence-based approaches in understanding the added value of Telehealth programs
Identify practical challenges in running a telehealth program and how a healthcare economic tool could be deployed in a practice setting to help stratify patients and project cost saving
Identify cost-benefit considerations in practice: pair the right services to the right people

Faculty: Dr. Sheena Liu, MD, PhD, Philips Research North America, Briarcliff Manor, NY; Kathleen Sullivan, RN, MSN, Vice President, Post Acute Care Services, Dignity Health/Central Coast Service Area, Santa Maria, CA; Lin Li, PhD, Member Research Staff, Philips Research North America, Briarcliff Manor, NY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Telehealth
Audience: | HH | NUR | PHY |

407. Recruiting and Retaining the Millennial Generation

Over the next 15 years, large numbers of RNs will retire leading to an even greater demand for nurses. During this session, the audience will learn about two different generation's roles in today's workforce. The presenters will discuss specific recruiting tools and easy retention ideas that will lead to positive and impactful communication with the Millennial Generation.

Objectives:

Describe ways to retain and develop caring employees in this age group
Define five characteristics of the Millennial generation and how they affect the workplace
Describe ways to recruit the Millennial generation

Faculty: Marcylle Combs, RN, BS, CHCE, President, Foundation Management Services, Denton, TX; Brenda Beggs, RN, CHCE, Vice President Regulatory Compliance, Foundation Management Services, Denton, TX

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/PHR); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Human Resources
Audience: | HH | HOS | PD |

408. Home Health Regulatory Roundup

This program will be presented to inform attendees about the status of the current Centers for Medicare and Medicaid Services (CMS) regulations and policies that are of greatest concern to home health agencies. Hot topics will include: medical review activities, the Improvement Standards, Face-to-Face encounter policies, therapy reassessment requirements, impact of CAHPS participation, Medicaid F2F encounter requirements, and PECOS. During this session, an opportunity will be provided to attendees to discuss the challenges that they are facing.

Objectives:

Identify policies and regulations under development by CMS
Describe the impact on home health providers
Identify available resources and courses of action for providers

Faculty: Mary Carr, RN, BSN, MGA, Associate Director for Regulatory Affairs, National Association for Home Care & Hospice, Washington, DC

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | PHY | PD | TH

409. Home Care Compliance: With Increased Enforcement and Sanctions, It Is More Important Than Ever to Ensure Compliance

This program will review the intermediate sanctions, medicaid racs and other recent enforcement changes. It will then review common compliance errors, explain how these can lead to enforcement issues and suggest some compliance strategies to avoid them.

Objectives:

Review new sanctioning authority and other enforcement changes and understand its application to homecare
Interpret common survey issues and how to prevent them
Interpret compliance strategies to fix and/or avoid these issue

Faculty: Robert Markette, JD, CHC, Robert W. Markette, Jr., CHC, Hall, Render, Killian, Heath & Lyman, P.C., Indianapolis, IN

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | PHY | PD | TH

410. President's Forum: Predictions for Future Success

Come hear four nationally prominent presidents representing a health system, a VNA, a freestanding for-profit, and a leading consulting firm as they predict the future. This provocative session has been updated from the popular 2012 session. Faculty will debate diversification strategies, describe what success will look like in 2015 and discuss post acute strategies, partnership opportunities and growth initiatives, and more.

Objectives:

List common strategies that agencies are utilizing to insure success
Explain approaches to partnering with other health care entities, including health systems and payors
Interpret elements of post acute initiatives being implemented by health systems.

Faculty: Jeannee Parker Martin, RN, MPH, Chief Executive Officer, The Corridor Group Holdings, LLC, San Francisco, CA; Marcia Reissig, RN, MS, CHCE, Chief Executive Officer, Sutter Care at Home, Fairfield, CA; April Anthony, BBA, Chief Executive Officer, Encompass Home Health, Dallas, TX; Christopher Palmieri, BS, MHA, President, VNSNY CHOICE, New York, NY; Mark Heaney, President, Addus HealthCare, Palentine, IL

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MAS); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | HOS | NUR | PD

411. Superstorm Sandy: Lessons Learned in Emergency Management for a Home Health and Hospice Agency

The actual events and evaluation of the emergency management plan that was implemented for a Medicare certified home health and hospice agency during Superstorm Sandy will be described. Lessons learned and improvements in planning and emergency response for home health and hospice services will be detailed, as well as tools that participants may use to assist their own planning, response, and management of emergencies.

Objectives:

Define the essential components of an effective emergency management plan
Identify effective decision-making during Superstorm Sandy
Describe a method or tool to evaluate the response to an emergency and potential for improvement

Faculty: Maryanne L. Popovich, BSN, MPH, Consultant, Joint Commission Resources (JCR), Oakbrook, IL; Mary J. Pradilla, BSN,BA,MS, Director, Atlantic Home Care and Hospice, Morristown, NJ

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | HOS |

412. Enhancing Your Brand

This presentation provides a roadmap to boost your brand's strategy through key enhancements that relate to your services, your community, and your current marketing efforts. The presenter will share the necessary steps to take when boosting a brand and building recognition in the community.

Objectives:

Identify your agency's core
Identify propensity of need
Create brand enhancements that relate to your core

Faculty: Bob Roth, BS, Managing Partner, Cypress HomeCare Solutions, Phoenix, AZ

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | PD |

413. Health Information Technology: Using Data to Win in Readmissions in Private Duty Home Care

Why is case management at some hospitals beginning to report up to the CFO? What data and tactics convince hospitals to choose one community provider over another? What readmissions discussions has (and has not) worked in private duty home care agencies in attracting hospital referrals?

Objectives:

Describe Medicare readmissions penalties
Demonstrate format for data collectionand presentation
Explore case studies of what has worked in the field

Faculty: Geoffrey Nudd, MBA, CEO, ClearCare Online, San Francisco, CA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Health Information Technology
Audience: | PD |

414. Hospital Readmission Intervention Strategies

This program will give an inside look at one organization's experience with implementing a readmission intervention strategy council (RISC) in order to address the ongoing challenge of controlling hospital readmissions from homecare. The speakers will present tools for implementation – including a dashboard to illustrate trends and high-risk population for readmission to an acute care facility.

Objectives:

Describe steps of implementing a readmission intervention strategy council
Explain tools used for data collection, analysis, and dashboard
Identify interventions and strategies implemented to help reduce re-hospitalization

Faculty: Robin Seidman, RN, MSN, MBA, LNCC, HCS-D, Director of Quality & Compliance, MetroWest HomeCare & Hospice, Framingham, MA; Natalie Kenney, RN, Care Transition and Heart Failure Nurse Specialist, MetroWest HomeCare & Hospice, Framingham, MA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Quality
Audience: | HH |

415. Child Life and Music Therapy in Pediatric Hospice and Palliative Care: A Program Model

This presentation will highlight child life and music therapy in pediatric palliative and hospice care. Faculty will share examples of interventions designed to meet the unique needs of families with children who need hospice care.

Objectives:

Describe Child Life and Music Therapy roles in a pediatric hospice setting
Identify the unique needs of patients and families in a pediatric hospice and palliative care setting
Describe the use of Child Life and Music Therapy interventions in and palliative and End of Life Care (Hospice) Setting

Faculty: Deborah Dempsey, MMT, MA, MT-BC, Music Therapist, StarShine Hospice and Palliative Care, Cincinnati, OH; Tina Ulanowski, MEd, CCLS, Child Life Specialist III, StarShine Hospice and Palliative Care, Cincinnati, OH

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | PHY | PD | TH

500 Series – Friday, November 1, 4:15 – 5:45pm

501. Revising the Scope and Standards of Home Health Nursing Practice

This session will enable attendees to participate in revising the Scope and Standards of Home Health Nursing Practice documentation for the next decade. First developed by an ANA taskforce in 1986, the Scope and Standards of Home Health Nursing Practice were updated in 1992, 1999 and 2007 to reflect the shifting challenges and trends facing home health nurses. Besides state Nurse Practice Acts, the most authoritative source for professional home health nurse practice is the American Nurse Association's Scope and Standards of Home Health Nursing Practice. Nurses, administrators, litigators, policy makers and the public use this document to evaluate the role and practice of home health nurses.

Objectives:

Discuss the purpose, history and revision process of the ANA's Scope and Standards for Home Health Nursing Practice
Explain the current scope and the 15 standards of home health nursing practice
Present revisions to the Scope and Standards to reflect practice into the next decade

Faculty: Marilyn Harris, MSN, RN, NEA, BC, FAAN, Consultant, Retired/Self-Employed, Hatboro, PA; Lisa Gorski, RN, MS, HHCNS-BC, CRNI, FAAN, Clinical Nurse Specialist, Wheaton Franciscan Home Health & Hospice, Milwaukee, WI; Mary Narayan, MSN, RN, HHCNS-BC, COS-C, Clinical Nurse Specialist, Narayan Associates, Vienna, VA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | NUR |

502. The Role of the Home Health Therapist in Care Transitions Rehospitalizations Reduction

This session will discuss the use of care team collaboration and therapy best practices to minimize hospital readmissions and improve the overall quality of patient care. Presenters will discuss how therapists' relationships with their inpatient colleagues can help provide seamless transition to home during the "hand-off" from inpatient facilities to home care settings.

Objectives:

Demonstrate how home health therapists are an integral part of the care team in transitioning to home
Describe the importance of the home health therapists receiving the "hand-off"
Discuss the home health therapists' role in patient independence and well-being

Faculty: Theresa Gates, PT, Clinical Content Developer/Home Health Consultant, CareAnyware, Jacksonville, FL

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Physical Therapy 1.5 CEs; Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | NUR | PHY | TH

503. Employer Mandates under the Affordable Care Act

The Affordable Care Act takes effect in full force in 2014. Employers have several significant responsibilities to meet that vary depending on whether employees are provided with health insurance. This workshop will provide a detailed discussion of the ACA employer mandates, including the IRS standards for determining whether and how the mandates apply to your business, what options exist for eliminating or reducing possible penalties, and the developing standards on what qualifies as a qualified health benefit plan.

Objectives:

Identify the standards for determining whether your company is a "small employer" or a "large employer" for purposes of application of the employer mandate
Identify the standards for calculating an employer penalty when health insurance is not made available to employees
Discuss the business options to mitigate or eliminate an employer penalty

Faculty: TBA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | PHY | PD | TH

504. Medicaid Rate Advocacy: What it Takes to Get Fair Payment

Medicaid is the largest payer of home care services in the U.S., yet payment rates for Medicaid home care are often far below the cost of the care delivered and require providers to find additional sources of financial subsidy in order to continue delivering Medicaid services. While this unfortunate phenomenon occurs in virtually all provider sectors, there are some steps that can be taken to heighten the chances that rates can be improved. This program will present the experiences of several states that have grappled with Medicaid home care rates with some success, focusing on creating an evidentiary base for rate advocacy that can prevail in the always difficult political climate of state Medicaid programs.

Objectives:

Identify sources of financial data that can be used to support revisions in payment rates
Recognize the state and federal legal standards for Medicaid payment rates
Define the techniques that can be used in Medicaid rate advocacy with state Medicaid programs and state legislatures

Faculty: William A. Dombi, Esq., Vice President for Law, National Association for Home Care & Hospice, Executive Director, National Council on Medicaid Home Care, Washington, DC; Ellen Caruso, BS, Director, Government Affairs, Home Care Association of Colorado, Centennial, CO; David Totaro, BA, MBA, Chief Marketing and Government Affairs Officer, BAYADA Home Health Care, Moorestown, NJ

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | HOS | NUR | PHY | PD | TH

505. Combining Technology and Evidence-Based Practices to Improve Outcomes

Organizations can manage the challenge of data and information exchange with technology that uses reference and clinical standards, along with the Office of the National Coordinator for Health Care Information Technology requirements. Use of health information technology (HIT) and electronic health records (EHRs) to achieve the Triple Aim of reducing costs, improving clinical outcomes, and improving customer experience is the focus of current health reform efforts. Home health and hospice organizations must participate in meaningful use of HIT to foster reliable exchange of information among practitioners and patients. Participants will learn how their agency can use standard clinical terminology and evidence-based practices within an EHR system to comply with meaningful use standards, reach organizational goals, and improve patient care.

Objectives:

Describe opportunities for home care and hospice agencies to participate in important IT initiatives
Illustrate how evidence-based clinical practices are the foundation of a Homecare & Hospice Clinical Decision Support System
Discuss the journey one agency took to move from a paper based documentation system to a clinical decision support system using EBP & standardized terminology

Faculty: Lois Glanz, RN, BSN, Clinical Information Specialist, UnityPoint Health, Urbandale, IA; Karen S. Martin, RN, MSN, FAAN, Health Care Consultant, Martin Associates, Omaha, NE; Karen Utterback, RN, MSN, CNA, CHCE, Vice President of Clinical Strategies, McKesson, Springfield, MO

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Health Information Technology
Audience: | HH | HOS | NUR |

506. The Habits of Highly Effective Telehealth Programs

Health care organizations worldwide are using telehealth to expand their operations and change the way they provide care, and so should your organization. Your organization may be struggling because using technology is only the first step in creating and growing a program that benefits your patients and your organization. Learn how to take the next step in this interactive session that will examine successful programs that vary both in size and in the populations they serve. Study their examples to make your own telehealth program a success. Whether you are looking to expand your program or revive a failed effort, this session will give you the tools you need.

Objectives:

Describe telehealth leaders and their shared characteristics
Define the telehealth lifecycle
Create a game plan for your organization

Faculty: Brett Quas, BS, CEO, Connected Healthcare Solutions, Pewaukee, WI; Peter Blanchard, MBA, BS, Director of Sales, Bethany Health Care, Dallas, TX; Tiffany Schubel, RN, BSN, Director of Clinical, Bosch Healthcare, Palo Alto, CA

Course Level: Advanced; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Telehealth
Audience: | HH | HOS | NUR | PHY | PD |

507. Productivity: A Deep Dive in Service of the Triple Aim

Many agencies don't dig deep enough to truly understand what barriers to optimal organizational productivity are preventing them from achieving the Triple Aim. This session will explore an agency's deep-dive into productivity: discovery, recovery and reward. Clear recommendations will be shared to maximize productivity in service of The Triple Aim.

Objectives:

Define at least three areas of opportunity the agency "discovered" on its journey of improvement
Assemble the process for "recovery"
List the "rewards" the home health agency is now experiencing due to those changes

Faculty: Jeanie Stoker, MPA, RN, BSN, BC, Director of Home Care, AnMed Health, Anderson, SC; Cindy Campbell, RN, BSN, Associate Director Operational Consulting, Fazzi Associates, Inc., Northampton, ME

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/PHR); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Human Resources
Audience: | HH | NUR |

508. Understanding Your Data Privacy and Security Vulnerabilities with the Electronic Health Record

This presentation will discuss the management of health information, and the considerations needed for a sound electronic health record (EHR). Additionally, participants will learn how to ensure that your agency knows its vulnerable privacy and security areas pertinent to the EHR, including policies, HIPAA requirements, and breach notifications. This program will also cover the new HIPAA requirements.

Objectives:

Examine the latest requirements for privacy and data security
Identify what policies & trainings are needed to protect and support the EHR
Explain EHR vulnerabilities and common documentation errors

Faculty: Joan Usher, BS, RHIA, COS-C, ACE, President & CEO, JLU Health Record Systems, Pembroke, MA; Cherrylyn Simmons, BSN, RN, Director of Clinical Services, Homefront Health Care, Providence, RI

Course Level: Intermediate

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | PHY | TH

509. From a Surveyor's Perspective: A Simple Guide to Successful Surveys

The Medicare survey process remains a mystery for many agencies. In this program, an experienced surveyor will unravel the code to a successful survey. Common deficiencies will be reviewed, and a home care director will provide input to the agency preparation and perspective.

Objectives:

Describe the survey process
Demonstrate an agency's ability to prepare for survey
Identify frequent deficiencies and how to avoid them

Faculty: Sharon Litwin, RN, MHA, HCS-D, Senior Managing Partner/Founder, 5 Star Consultants, LLC, Camdenton, MO

Course Level: Intermediate; 1.5 nursing CEs; 1.5Q CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | PD | TH

510. Private Pay in Home Health Care: How Certified Home Health Agencies Can Succeed in Private Duty Home Care

Most home health agencies struggle with private pay. In this dynamic, interactive presentation, the presenter will give you strategies and insights to overcome Four Big Barriers to Success in Pay".

Objectives:

Explore the incredible opportunities in private pay home care
Describe the Four Big Barriers to Success for certified home health agencies trying to provide private pay
Describe the five phases of client flow through a home care company

Faculty: Stephen Tweed, BA, MS, CSP, CEO, Leading Home Care, Louisville, KY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | HH | HOS | NUR | PHY | PD | TH

511. Connecting with the Heart of Home Care: The Importance of a Values-Driven Culture

Ten years ago, BAYADA Home Health Care embarked on an organizational journey to reconnect to the true purpose of its work, its mission, and to state clearly what the organization's core beliefs and values are. In this workshop, representatives will describe how BAYADA reconnected with their "true purpose" and used its core values to guide its work, improve the quality of care provided to clients, and plan for the long-term.

Objectives:

Discuss the importance of re-connecting to our true purpose as home health care professionals
Describe BAYADA Home Health Care's organizational process of clarifying, communicating and aligning with our core value and belief
Describe how The BAYADA Way guides our organization's day-to-day practices and provides a vision for our future

Faculty: Mark Baiada, MBA, Founder and President, BAYADA Home Health Care, Moorestown, NJ; Albert Freedman, PhD, Consultant, Mission and Values, BAYADA Home Health Care, Moorestown, NJ

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | HOS | NUR | PHY | PD | TH

512. Three Winning Strategies to Drive Referral and Revenue Growth; Five Killer Mistakes to Avoid

Succeeding in business today, especially the competitive business of health care, requires you to tell your story in a way that distinguishes your brand from a crowded field of competitors. Participants will learn three proven strategies for using their agency's culture to drive referral and revenue growth and five killer mistakes to avoid.

Objectives:

Interpret the role of organizational culture, including how it can be brought outside of the organization and into the field to drive referral and revenue growth.
Apply three proven strategies for using their Agency's culture to drive referral and revenue growth
Describe the five killer mistakes that can destroy brand credibility and reduce referral/revenue potential over time

Faculty: Mark Wilson, BA, Vice President of Business Development, Wilshire Health & Community Services, San Luis Obispo, CA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | HH | HOS |

513. Negotiating the Sale of a Home Care Agency … The Battle Begins

An entertaining review of an actual transaction, a "no-holds barred" negotiation between an owner and buyer. You will leave with an understanding of the issues that make up a win-win transaction.

Objectives:

Describe the entire process of buying or selling an agency
Identify the commonly encountered problems that arise in the buying or selling process with possible solutions
Explain the numerous documents involved in the buying or selling process including the Letter of Intent, and the Purchase Agreements

Faculty: Donald Cummins, RPh, M&AMI, President/Owner, Stoneridge Partners, Fort Myers, FL; Rhonda Gronberg, Director of Business Development, Ft. Meyers, FL; Cory Mertz, BS, Vice President/Partner, Stoneridge Partners, Fort Myers, FL; Kevin Taggart, BS, Partner, Stoneridge Partners, Fort Myers, FL

Course Level: Intermediate; Nursing 1.5 nursing CEs; Accounting 1.5 CPEs (Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits) (NASBA/FIN)

Track: Marketing & Business Development
Audience: | HH | HOS| PD

514. The Home Health Challenge in the New Healthcare Landscape: Plan, Prepare, Position and Partner

Discover how home health is uniquely positioned to be the post acute provider of choice in the new healthcare landscape and what steps are necessary to ensure success and sustainability. Attendees will be provided with concrete steps for how to prepare their agencies for the changing role of home health including operational efficiencies and clinical competence. Participants will learn how one agency positioned itself as an expert and leader in chronic disease management.

Objectives:

Discuss the impact of Health Care Reform on Home Health
Describe the elements of coordinated care across the continuum
Explain the core competencies and evidence based practices in chronic disease management

Faculty: Patty Upham, RN, Director Care Transition Services, FirstHealth of the Carolinas, West End, NC; Tim Ashe, RN, MS, MBA, Partner, Director of Organizational Consulting, Fazz Associates, Northampton, MA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Quality
Audience: | HH | HOS | NUR | PHY | TH

515. Determining Diagnoses Related to Terminal Illness

For more than a year, the Centers for Medicare & Medicaid Services (CMS) has routinely cautioned hospice providers that they should be including a principal and all related diagnoses on claims and that hospices must closely adhere to ICD-9-CM coding guidelines. Based on those guidelines, CMS has indicated that adult failure to thrive and debility, as well as some dementia codes, are inappropriate for use as the principal diagnosis on hospice claims. Effective in October 2014 hospice claims using debility or adult failure to thrive as the primary diagnosis will be rejected by CMS' claims processing contractors. Ensuring that your hospice's operations fully incorporate the spirit of CMS' clarifications must be addressed NOW, as it could require your entire operation to rethink its approach to assessment, documentation, determinations of diagnoses, and coding. This session will provide guidance on how coding guidelines and conventions can be used to help drive this dramatic shift in hospice culture.

Objectives:

Describe how the terminal diagnosis and related diagnoses should be identified
Discuss the CMS decision to prohibit debility and failure to thrive as terminal illnesses and alternatives to debility and failure to thrive, and concerns about other "manifestation" codes
Identify methods to improve compliance with coding guidelines and describe the patient's complex medical needs related to the terminal diagnosis

Faculty: Lisa Selman Holman, JD, BSN, RN, HCS-D, HCS-O, COS-C, AHIMA Approved ICD-10-CM Trainer/Ambassador; Owner, Selman-Holman Associates; Denton, TX

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HOS |

516. Selling the Financial Value of Hospice

Under the healthcare reform law, organizations caring for end-of-life patients can garner the rewards of reducing utilization by encouraging use of hospice care. This presentation will detail the various legislative incentives upon which hospices can have an impact and show how to quantify the savings of hospice vs. curative care for each model at a specific facility or in a specific market. The session will also discuss the different sales process and messaging needed.

Objectives:

Outline the specific aspects of the Affordable Care Act where substituting hospice can generate cost savings
Calculate the savings potential of this service substitution for a specific hospital or, within a specific market
Discuss who should market this potential hospice, how different the message should be and what is required by the audience

Faculty: Richard Chesney, MBA, President, Healthcare Market Resources, Dresher, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | HOS |

517. Partnering with Physicians – The New Model: Strategies to Win Business and Improve Care Coordination

Too often agency-physician relations deteriorate into burdensome exchanges that must be endured, rather than fruitful alliances to provide optimal patient care. Understand why this happens and what you can do to promote partnerships with your referral sources. Understand how ACOs and bundled payments are creating market incentives to promote such partnerships, and what you need to do to ensure you have a seat at the table.

Objectives:

Recognize why physician-homecare relations deteriorate and what can be done to transform challenges into opportunities
Identify the physician psyche and how to become their "hero"
Define how to properly communicate your value and sell your services

Faculty: Michael Blackstone, MD, CEO/Founder, Suture Health, Inc., Birmingham, AL

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience:| HH | HOS | PHY

600 Series – Saturday, November 2, 8 – 9:30am

601. Integrating Chronic Care Methods to Improve Patient Outcomes

This presentation will provide attendees with tools to facilitate successful integration of chronic care concepts into their daily practice. The methods taught will be able to be used to improve the patient or caregiver's knowledge to better manage the patient's illness and thereby improve the patient's quality of life and decreasing hospitalizations. The presenters will identify which strategies work well and determine which strategies do not work.

Objectives:

Identify basics of implementing a Chronic Care Model in home setting
Discuss implementation of a Caregiver Education Program
Describe sustainability

Faculty: Diane Gotebiowski, DPT, Physical Therapist/Chronic Care Coordinator, Eddy Visiting Nurse Association, Troy, NY; Patrick Archambeault, RN, MS, CRNI, Director of Clinical Specialties, Eddy Visiting Nurse Association, Troy, NY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | PD | TH

602. We Have to Comply with Medicare CoPs? But We're a Pediatric Agency!

In this presentation, the challenges of an agency specializing in pediatric hourly care may face in obtaining Medicare Certification through accreditation will be discussed. The presenters will share their experience with this process and the steps taken to prepare for and successfully achieve Medicare Certification and Accreditation Commission for Health Care Accreditation as a pediatric agency.

Objectives:

Identify the different challenges a pediatric agency may have when seeking accreditation
Describe the preparation required prior to notification for readiness for survey
Discuss how to achieve and maintain the required census without significant loss of revenue

Faculty: Tracy Gorter, RN, Administrator, Ultimate Nursing Services, Sheldon, IA; Jan Miller, RN, BSN, Compliance Officer, Ultimate Nursing Services, West Des Moines, IA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS| PD |

603. Managing Compliance in the Revenue Cycle

This workshop will leverage the expertise of the Home Care and Hospice Financial Manager's (HHFMA) committee devoted to billing operations and cash flow. With the increased regulatory scrutiny of both Medicare and Medicaid home health and hospice documentation and billing practices, this workshop will provide a forum to share knowledge and experiences on effectively managing regulatory compliance throughout the revenue cycle.

Objectives:

Identify various program integrity contractors focused on home care and hospice providers.
Describe current known program integrity activity aimed at home health and hospice providers
Express effective ways to manage key compliance risks

Faculty: M. Aaron Little, CPA, Director, BKD, LLP, Springfield, MO; Melinda Gaboury, COS-C, BBA, Chief Executive Officer, Healthcare Provider Solutions, Inc., Nashville, TN; Brad Parrish, BS, VP of Finance – Home Health, Harden Healthcare, Austin, TX

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | HOS |

604. Merger and Acquisition Market Warms to Less Uncertainty: What Buyers and Sellers Need to Know

Efficiency through patient coordination is driving consolidation in the home care industry. This presentation will offer an examination of the latest legislative, regulatory, and market trends and their impact on merger and acquisition activity in the home care industry. The presenters will identify the best practices that any individual provider can take in order to optimize value in a merger or acquisition transaction.

Objectives:

Identify key legislative, regulatory, and market trends
Explain effects of key trends on individual market segments
Identify best practices and discuss examples

Faculty: Jack Eskenazi, BA, Managing Partner, Healthcare Advisory Partners, Los Angeles, CA; Todd Flowers, BS, Vice President Corporate Development & Planning, Kindred Healthcare, Inc., Louisville, KY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | HOS | PD |

605. Advancing Wound Care Documentation: Roadblocks to Results

Alacare Home Health & Hospice is a family-owned company that serves over 5,000 patients in Alabama. Wound care documentation is an ongoing challenge for Alacare due to state and federal guidelines and the need for ongoing staff education on accurate wound assessment. Surveys and internal audits have shown documentation of wound care as an area in need of improvement. Roadblocks to better documentation include the high volume of complex wound care the agency gives its patients, variability in nurses' assessments, and challenges in the use of point-of-care documentation tools. Technology, as you'll see in this presentation, helped resolve these issues and let Alacare give its patients even better care.

Objectives:

Discuss challenges of wound care documentation
Describe implementation of advanced point care technology to improve documentation
Explain ICC-Integumentary Command Center and itís impact on agency outcomes

Faculty: Angela Graham, RN, BSN, CWOCN, Manager of Educational Support Services, CWOCN, Alacare Home Health & Hospice, Birmingham, AL; Kaye Keel, CHC, CPHQ, Vice-President of Clinical Compliance, Alacare Home Health & Hospice, Birmingham, AL

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR |

606. Collaborating to Cut Costs and Reduce Readmissions

Sentara Home Health Care has played a central role in several system-wide strategic programs that use telehealth to improve quality and reduce costs by reducing readmissions. Sentara Home Health Care contributed to these programs by providing several unique care-delivery competencies, including community care, chronic disease management, in-home care, and telehealth program management. This presentation will review the effectiveness of the Sentara Healthcare Readmission Collaborative and the Sentara e-Home Program. The session will also highlight the increasingly pivotal role that Sentara Home Health Care is playing in these system-wide strategic care delivery models and discuss the results that have been achieved.

Objectives:

Describe Sentara and its unique models of acute care delivery
Discuss Sentara's System-wide Readmissions Collaborative
Discuss Sentara Home Care Services' post-discharge programs

Faculty: Melissa Cooper, RN, BSN, MBA, Homecare Vice President, Sentara Healthcare, Chesapeake, VA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Telehealth
Audience: | HH | PHY |

607. Leadership Does Make a Difference

Health care providers are leaders. Leadership qualities are easy to discuss but can be difficult to define, understand and apply. This program will examine the traits that enhance personal leadership styles while respecting various human, organizational, economic and cultural expectations.

Objectives:

Identify organizational process of clarifying, communicating and aligning with our core value and belief
Recognize the differences between leadership and managenment.
Describe and compose plans of care reflecting patients' and caregivers' individual needs and expectations

Faculty: Paul Schmidt, RPh, MS, Manager of Clinical Operations, Hospi\Script, a Catamaran Company, Dublin, OH

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Human Resources
Audience: | HH | HOS | NUR | PHY |

608. ACA Employer Mandates – Strategies to Reduce Costs and Risks

The prospect of significant financial penalties for employers that do not provide comprehensive health insurance to all employees has triggered intensified evaluation of operational change by home care and hospice organizations. This program will serve as an overview of the various options available to employers to reduce or eliminate the financial penalties including adjustments to employee working hours, compensation levels, and organizational size and structure. Additionally, the program provides a method for comparing prospective penalty cost and the cost of a qualified health insurance plan.

Objectives:

Identify the employment options available to large employers to reduce or eliminate financial penalties occurring in the absence of a qualified health insurance plan
Recognize any options available to home care and hospice entities to mitigate ACA penalty risks through a corporate re-organization of their structure?
Identify strategies for increased revenues to offset ACA employer mandate costs, including third-party payer rate increases and private pay services charge adjustments
Understand the interrelationship between changes instituted to address the ACA mandates and employee compensation requirements under the Fair Labor Standards Act

Faculty: TBA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | HOS | NUR | PHY | PD | TH

609. Leadership in Home Health: Elevating Everyone's Role

The challenges for home health leaders in maintaining profitable operations while improving patient outcomes will require a partnership of financial and clinical leadership staff. Productivity, case capacity and outcome achievement in the new health care environment indicates the necessity for a team of knowledgeable managers to drive organizational performance. Realistic goal expectations should include clinical as well as financial operational measurements that are developed and understood by all leadership responsible for the successful operations of the organization. This program explores how a home health leader can take on the role of a strategic team leader to bring about organizational success.

Objectives:

Identify how to drive accountability and incentives for financial and clinical success throughout the organization
Recognize how to optimize engagement of employees by aligning financial and clinical operations metrics
Describe best practices for managing the numbers to reduce costs, improve care quality and improve patient capacity

Faculty: Mark Sharp, CPA, Partner, BKD, LLC, Springfield, MO

Course Level: Intermediate

Track: Financial
Audience: | HH | HOS | NUR | PHY | PD | TH

610. Partnering with Patients: The Role of the Home Care Agency in Promoting Patient Engagement

Patient engagement — along with patient activation and self-management — are buzzwords we often hear today. Seldom are the terms appropriately differentiated, leading to frustration in implementation and measurement of success. This session will provide clear definitions that assist in developing appropriate interventions to support consumers, staff, agencies and their referral sources in better adapting to these expectations in a changing environment.

Objectives:

Compare the concepts of patient empowerment and the impact these definitions have on identification of successful outcomes
Identify the importance of patient empowerment being supported by the home health agency
Identify three competencies needed within agency to improve patient engagement (PE) outcomes

Faculty: Merrily Evdokimoff, PhD, RN, Consultant, M & J Associates, Stow, MA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | HOS | NUR | PHY | PD | TH

611. Transformation; The Key to Organizational Survival

Health care articles touting the need for transformation are numerous, yet the results of outcomes throughout the country remain unimpressive. This presentation will equip attendees with a tested process necessary to transform organizational culture now and into the future.

Objectives:

Define how transformation is different from change and why it is important as a leader to embrace
Identify the eight steps of transformation
Identify at least two pitfalls with transformational implementation

Faculty: Virginia (Ginny) Kenyon, RN, MN, Principal, Seattle, WA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | HOS | NUR | PHY | TH

612. Move That Bus! Extreme Marketing Makeover (It's Easier Than You Think)

This session will describe how to makeover your business development strategy by focusing on the basics. Participants will learn how to identify and overcome barriers to success, and to drive growth by utilizing existing resources. Basic tactics for driving growth by utilizing existing resources will be presented.

Objectives:

Describe basic tactics for driving growth, including the application of the basics
Identify barriers to success and how to remove those barriers
Describe how to effectively drive growth utilizing existing resources

Faculty: Kara Osborne, MBA, Senior Manager, Simione Healthcare Consultants, O'Fallon, IL; Mike Fleming, BA, Senior Vice President Marketing, Amedisys, Baton Rouge, LA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | HH | HOS |

613. Insider's Guide To Measuring Private Duty Financial Success

The presentation will provide the inside track on financial metrics, national industry benchmarks and the best tracking tools for private duty home care. Participants will learn how to measure your agency's performance against industry data, evaluate which key actions will improve your agency's business health, and effectively motivate your staff.

Objectives:

Identify how they compare to key industry benchmarks
Identify four Business Tracking Tools
Identify four Actions to improve business health

Faculty: Patricia Drea, MPA, BSN, COO, Visiting Nurses Home, Taga Cay, SC

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | PD |

615. Becoming the "Go To" Hospice: How to Build Successful Relationships with Nursing Homes in the Changing Regulatory Landscape

Recent CMS regulations have confirmed that nursing homes are not required to contract with hospices to care for their residents. With these regulations, increased scrutiny of nursing homes, and impending changes to the hospice reimbursement structure, how will your hospice solidify its existing nursing home relationships and build successful new relationships? Based on their experience in both the hospice and the long-term care industries, the presenters will discuss the new pressures faced by nursing homes and ways to become a hospice that nursing homes want to contract with. Attendees will explore business considerations as well as learn tips to for avoiding risk areas when partnering with nursing homes.

Objectives:

Describe the changing regulatory landscape for nursing homes and hospices
Demonstrate how the regulatory environment affects nursing homes and how hospice can have a role
Identify business considerations and learn tips for avoiding risk areas in partnering with nursing homes

Faculty: Meg S. L. Pekarske, BS, JD, Shareholder, Reinhart Boerner Van Deuren s.c., Madison, WI; Carla Braveman, BSN, RN, MED, CHCE, VP, Home & Community Services, Elliot Health System, Visiting Nurse Association of Manchester and Southern New Hampshire, Manchester, NH

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HOS |

700 Series – Saturday, November 2, 2:30 – 4pm

701. PALS-HF: An Interdisciplinary Approach to Advanced Heart Failure

The PALS-HF program was developed in response to the need to find a better way to care for patients with advanced heart failure. The program uses the hospice IDG model and demonstrates the benefits of such a strategy. Advanced heart failure management is improved by utilizing a truly interdisciplinary team approach to maximize the patient's comfort, functional capacity, and ability to stay at home.

Objectives:

Identify patients who meet criteria for advanced heart failure
Demonstrate the benefits of a team approach using the hospice IDG model
Explain the competing needs of the healthcare system and how to create a win-win solution

Faculty: Ric Baxter, MD, FAAHPM, Director of Palliative Care Services, St. Luke's University Health Network, Bethlehem, PA; Helen Smith, MS, RN, CNL, Heart Failure Outpatient Coordinator, St. Luke's University Health Network, Nazareth, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | PHY | TH

702. Improving Outcomes Through Effective Communication

To meet the needs of their referral sources, agencies must find effective strategies to decrease patient re-hospitalizations. Agencies and their clinicians need many tools and techniques to whittle their hospitalization rates to lower levels than their competitors, communication being a primary one. SBAR communication was first developed by Kaiser Permanante as a communication technique to decrease medical errors. This presentation will provide participants with a fresh approach to educating clinicians on SBAR communication.

Objectives:

Discuss issues and barriers to effective communication between home health clinicians and physicians
Describe how to prepare for and follow-through on SBAR communication
Apply SBAR communication to specific home health situations

Faculty: Mary Narayan, MSN, RN, HHCNS-BC, COS-C, Clinical Nurse Specialist, Narayan Associates, Vienna, VA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | NUR | TH

703. How Benchmarking Techniques can be Used to Cut Millions In Expenses

This program presents how the VNA of Philadelphia used benchmarking techniques to reduce expenses by millions of dollars in order to meet the challenges posed by Medicare payment cuts and more managed care patients at lower rates. With Medicare home health rate rebasing in 2014, payment sequestration for all Medicare providers, and increased penetration of managed care in Medicare and Medicaid, cost cutting is essential.

Objectives:

Evaluate the various sources of benchmark information and make an informed selection of the right benchmarks to use
Analyze your current costs in order to organize them in a format conducive to benchmarking and understanding how your agency incurs expenses
Use benchmarks, design and implement an effective program with your management team to understand how to manage and reduce your expenses

Faculty: Walter Borginis III, CPA, MBA, Executive Vice President- Finance & Admin/CFO, Visiting Nurse Association of Greater Philadelphia, Philadelphia, PA; Josh Sullivan, BSBA, Budget Coordinator, Visiting Nurse Association, Philadelphia, PA; Rob Simione, BS, CPA, Vice President of the Financial Monitor, Simione, Hamden, CT

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | HOS |

704. National Council on Medicaid Home Care Issues Open Forum

Medicaid is fast becoming the center of home care services for all age groups, the elderly, and persons with disabilities. At the same time, Medicaid home care is fast evolving with innovative home and community-based care programs starting in the States, expansion of Medicaid Managed Long Term Services and Supports (MMTSS), and the major expansion in Medicaid enrollment slated for 2014. NAHC's National Council on Medicaid Home Care will host its third annual open forum that offers an electric dynamic focused on the hottest Medicaid issues of the day. This is one of the sessions that you must not miss if you have any interest in Medicaid home care whether as a provider or supporting vendor.

Objectives:

Identify the priority issues and trends affecting Medicaid home care
Describe the activities of the National Council on Medicaid Home Care
Recognize the growing opportunities in Medicaid home care

Faculty: Moderator: William Dombi, Esq., Executive Director, National Council on Medicaid Home Care, Washington, DC

Course Level: Intermediate; No CEs or CPEs awarded for this session

Track: Financial
Audience: | HH | HOS | NUR | PHY | PD | TH

706. Using Telehealth DART to Treat Depression in Home Health

Depression is prevalent among older home care patients with chronic physical conditions. Telehealth can help this population, and this presentation will demonstrate how the effects of an integrated telehealth depression care model (DART) and using problem-solving treatment methods were effective on a study of 115 older home care patients. This presentation will additionally show how the components of intervention, feasibility, training, and reimbursement helped DART make a significant impact on a telehealth intervention group. After treatment, this study group reported lower depression scores, better general health, and improved social functioning than a control group that didn't experience the benefits of DART. The study group also had fewer visits to the emergency room and fewer episodes of care at 12 months.

Objectives:

Describe significance of depression care among older homecare patients
Describe the integrated depression care intervention for homecare
Describe the integrated telehealth model for homecare

Faculty: Zvi Gellis, PhD, Professor, Health Services Researcher, University of Pennsylvania, Philadelphia, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Telehealth
Audience: | HH | NUR | TH

707. Hospice Clinical Compensation: Aligned Incentives Requires an Optimum Clinical and IDG Model

Anticipated Medicare payment changes and the newly-developed outcomes measures tool creates greater demands upon hospice agencies to become more sophisticated, achieve excellent clinical outcomes, and Family Evaluation of Hospice Care (FEHC) scores, and take patient care management to new levels. All incentives throughout the hospice agency should align with these goals, including compensation, care management, and the measures of both clinical and financial outcomes and FEHC scores. This program will discuss creative solutions to these issues.

Objectives:

Identify the goals of a clinical staff incentive compensation model, productivity, case capacity and timeliness of documentation.
Identify a clinical staff incentive compensation model to achieve overall desired FEHC scores and financial outcome
Identify the staff performance issues, approaches to improve productivity, case capacity, and FEHC scores, while providing appropriate visits and reducing direct cost per visit and per case costs

Faculty: Pat Laff, CPA, Managing Principal, Laff Associates, Hilton Head Island, SC; Carolyn Flietstra, RN, BSN, V.P. Home & Community Based Services, Holland Home, Grand Rapids, MI

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Human Resources
Audience: | HOS |

708. Potential Financial Disincentives for Home Health Patients with Clinical Complexity and Limited Social Resources

Weaknesses in the Medicare Home Health PPS may render certain patients vulnerable to reduced access to home health care. This program presents results of a national study of Medicare payment adequacy and the access risks posed to various types of patients through inadequate reimbursement. The policy implications of the findings will also be discussed.

Objectives:

Introduce the audience to the primary objectives of the research study
Describe the study methodology and results
Explain how the results of this study might inform policymakers who are tasked with revising the Medicare Home Health Prospective Payment System

Faculty: Robert J. Rosati, PhD, Vice President of Clinical Informatics, CenterLight Healthcare, Bronx, NY; David Russell, PhD, Evaluation Scientist, Visiting Nurse Service of New York, New York, NY; Kathleen Sheehan, CAE, Vice President of Public Policy, VNAA, Washington, DC

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/FIN); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Financial
Audience: | HH | NUR | TH

709. Legal Issues Facing Home Care Agencies: Protecting Your Business, Intellectual Property, and Bottom Line

This presentation will provide an in-depth review of what should and should not go into agency service agreements and employee contracts. Practical recommendations and tips will be provided to help minimize liability and enhance business operations and efficiency.

Objectives:

Analyze agency service agreements, review examples of problematic language, and improve contracts with sample provisions and anaylze employee agreements
Identify gaps and learn how to draft effective policies
Discuss pressing legal issues facing homecare agencies

Faculty: Robert King, Esq., Attorney and Founder, Legally Nanny, Irvine, CA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | PD |

710. Contract Therapy and Home Health Agencies: Is it a Sycophantic or Symbiotic Relationship?

Utilization of contract therapists and therapy companies can be beneficial or destructive to a Home Health agency. This presentation will provide attendees with information to facilitate a win-win contractual relationship with therapists and therapy companies through discussion of shared risk, the pros and cons of tangible as well as intangibles offered by contracting entities, and a template of successful contracting relationships.

Objectives:

Identify key components in a win-win relationship with therapy contractors
Tell the pros/cons of their current contract relationships and discuss possible solutions
Design a template therapy contract document that includes intangible elements representing shared risk

Faculty: Diana Kornetti, MA, PT, HCS-D, COS-C, Owner/Administrator, Integrity Home Health Care, Inc, Ocala, FL; Sheri Yarbray, MS, PT, Owner, Your Therapy Source, North Richland Hills, TX

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Physical Therapy 1.5 CEs; Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | TH

711. Technology + Team = Reduced Readmissions

Reducing readmissions is the secret to success under ACA healthcare. Learn how Alternate Solutions HomeCare reduced their average readmissions by 35.9 percent after deploying new technology.

Objectives:

Describe how the predictive modeling software operates
Explain ASH's readmission-reduction incentive program and discuss the impact of telephonic triage
Explain Alacare's home health to hospice transference model and its transition into technology

Faculty: Dan Hogan, BA, CEO and Founder, Medalogix, LLC, Nashville, TN; Chad Creech, RN, BS, CHCE, Chief Development Officer, Alternate Solutions, Kettering, OH; Susan Freeman, RN, COO, Alacare Home Health and Hospice ,Hoover, AL

Course Level: Intermediate; Nursing 1.5 nursing CEs; Accounting 1.5 CPEs (Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits ) (NASBA/SKA)

Track: Health Information Technology
Audience: | HH | TH

712. GCM ROI ASAP: What is Geriatric Care Management and How Can It Grow Your Care Continuum?

This workshop defines Geriatric Care Management (GCM) and offers a template for developing a profitable service line. Learn the mechanics and value of GCM, its ROI, and how by extending home care lengths-of-stay and caseload development, GCM increases patient/client satisfaction and revenue.

Objectives:

Describe long-term GCM service protocols for the three professional home care disciplines of nursing, social work and therapy
Describe the business and revenue model for GCM as part of the continuum care, certified-to-private care home care agency, illustrating an ACO deployment model
Demonstrate how GCM impacts home care revenue, outcomes and future service models

Faculty: Joseph Jackson, LICSW,MSW, President, ElderCare Advisors, Inc., Lenox, MA; Andrea S. Wilson, MPA, FACHE, Executive Director, New Milford VNA & Hospice, New Milford, CT;
Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | HH | NUR | PD | TH

713. Approaching HHCAHPS Improvement from a Multicultural Perspective

Attendees at this session will learn about the process of identifying variations within patient experience data and how a multicultural patient population may affect agency HHCAHPS scores. Organizational processes that can be implemented to impact scores will be identified.

Objectives:

Intrepret HHCAHPS scoring
Identify effects of a multicultural population on global and composite measures for HHCAHPS scoring
List agency interventions/change towards improvement of HHCAHPS scores

Faculty: Sue Blockberger-Miller, RN, MSN, Strategic Advisor, National Research Corporation, Seattle, WA; Bridget Gallagher, GNP, MSN, Senior Vice President, Community Services Division, Jewish Home Lifecare, New York, NY; Dana Evans, MPH, RN, Director Performance Improvement, Jewish Home Lifecare, New York, NY

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | PHY | PD | TH

714. Bridging the Gaps: Providing Transitional Care With Palliative Medicine

It takes a collaborative team to ensure every patient receives the right care, in the right setting at the right time. This session will describe a Bridge Program that includes processes to guide patient flow, tracking tools to support the transition, and educational tools for clinicians, patients, family & physician.

Objectives:

Identify how palliative care can help bridge gaps a complex healthcare system
Value and measure palliative care and how it can help bridge gaps in healthcare for patients by investigating a complex healthcare system and focusing on advance care planning by asking "when" and not "if"
Identify research versus current models of care and use of Geriatric Nurse Practitioner (GNP)

Faculty: Bob Parker, RN, MSNEd, CHPN, Palliative Medicine Program Manager, AseraCare, Austin, TX; Angie Hollis-Sells, RN, CHPN, President of AseraCare, AseraCare, Plano, TX

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | HOS | NUR | PHY | PD | TH

715. Hospice Association of America Open Forum and Policy Roundup

The Medicare Hospice Program has entered an era of rapid change that is being driven by regulatory and legislative initiatives. This session will provide insight into the latest regulatory issues hospice providers must address, as well as changes that are anticipated in the not-too-distant future. The session will also serve as an opportunity for attendees to become acquainted with staff and leadership of NAHC's Hospice Association of America.

Objectives:

Outline key issues related to current and future hospice regulatory requirements
Describe federal legislative initiatives in hospice and end-of-life care and work currently being conducted by MedPAC related to hospice
Discuss efforts by HAA on behalf of hospices in the legislative and regulatory arenas.

Faculty: Katie Wehri, Hospice Regulatory and Operations Specialist, NAHC, Washington, DC; Theresa M. Forster, Vice President for Hospice Policy & Programs, NAHC, Washington, DC

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS | NUR | PHY | PD | TH

716. Private Duty Homecare Association (PDHCA) Open Forum

Come meet and share a dialogue with the PDHCA Advisory Board Members at the open forum as we discuss the exciting news on industry trends, the Private Duty Community and the current political climate including health care reform employer mandates and the federal companion exemption.

Faculty: Lucy Andrews, RN, MS, CEO, At Your Service Home Care, Santa Rosa, CA; Brittnei Salerno, BS, Administrator and President, La Jolla Nurses Home Care, La Jolla, CA

Course Level: Intermediate; No CEs or CPEs awarded for this session

Track: Legal & Regulatory
Audience: | PD

800 Series – Saturday, November 2, 4:15 – 5:45pm

801. Home Care Aides: Essential Partners in Chronic Disease Management and Transitional Care Coordination

Home care aides play an essential role in providing care to consumers with chronic diseases. This session will review several initiatives within the Affordable Care Act that relate to chronic disease management and transitional care coordination within the home health setting — and describe how agencies can enhance the role of home care aides in supporting patients with chronic diseases and transitional care.

Objectives:

Review several initiatives within of the Affordable Care Act that relate to chronic disease management and transitional care coordination within the home health setting
Define care transitions and the role of home health agencies and aides
Interpret the aide's role is supporting patientís involvement with Transitional Care

Faculty: Lisa Gurgone, MSPA, Executive Director, MA Council for Home Care Aide Services, Waltham, MA; Wendy Drastal, RN, MBA, FNP, Vice President, HomeCare, Inc., Lawrence, MA; Robert Dean, BSN, RN, Vice President, All Care Resources, Lynn, MA;

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Clinical
Audience: | HH | NUR | PD |

803. Financial Managers Open Forum

Once again, the Home Care and Hospice Financial Managers Association (HHFMA) presents its open, no holds-barred forum meeting to pull together all the crucial information presented in the financial management workshops, legislative and regulatory developments, and innovations in health care. This session will address any and all issues of interest to the conference faculty and attendees. The insights are endless, all the advice is free and the experience is priceless. All are welcome to attend and get engaged!

Faculty: William Dombi, Esq., Vice President for Law, National Association for Home Care & Hospice, Executive Director, Home Care and Hospice Financial Managers (HHFMA); Director, Center for Health Care Law, Washington, DC

Course Level: Intermediate; No CEs or CPEs awarded for this session

Track: Financial
Audience: | HH | HOS | NUR | PHY | PD | TH

804. Medicare Updates by Palmetto GBA

Palmetto GBA is the Medicare Administrative Contractor for many home health agencies and hospices in the US. This program will address the most recent Medicare regulation updates and changes. Participants will also increase their knowledge about the Electronic Data Interchange (EDI) functions and processes.

Objectives:

Use the latest information regarding Medicare regulations
Apply knowledge about the self-service tools that are available on Palmetto GBA's website
Employ knowledge of the Electronic Data Interchange (EDI) functions and processes

Faculty: Marilyn Jeske, BS, Provider Relations Representative, Palmetto GBA, Columbia, SC; Dan George, Provider Relations Representative, Palmetto GBA, Columbia, SC; Kim Campbell, BS, MA, MHP, Manager of EDI Operations, Palmetto GBA, Columbia, SC;

Course Level: Intermediate; 1.5 nursing CEs; 1/5 CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS |

805. Using Personal Dashboards to Empower Your Staff

Home care and hospice agency leaders are under pressure to achieve better clinical outcomes while reimbursements shrink. To make clinical improvements and to maintain fiscal health, executives are seeking means to access critical data and construct usable dashboards. There is wide variation in how people define dashboards, so it can be hard to understand what dashboards can do for a particular organization. This presentation will help to make sense of what dashboards are and how they can help. In this presentation, faculty will demonstrate how to use dashboards to communicate and constantly reinforce an organization's objectives, turn an organization's objectives into personal objectives for members of the staff, and empower them with actionable information.

Objectives:

Select Dashboard metrics that drive the results you seek
Identify the organizational Roles that matter, and the metrics to focus upon
Design dashboards that are actionable

Faculty: Jim Kazmer, BS, Senior Developer, HealthWyse, Wilmington, MA; Brenda Czado, ADN, BSN, RN, Director of Home Care, Androscoggin Home Care and Hospice, Lewiston, ME; Julie Porter, BS, Information Services Supervisor, Androscoggin Home Care & Hospice, Lewiston, ME

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Health Information Technology
Audience: | HH | HOS | PD |

806. The Effect of Telemonitoring on Quality of Life and Self Care Behaviors of Heart Failure Patients

Heart failure is a costly chronic disease that affects over five million people in the United States. Home health agencies are using telemonitoring programs to reduce readmissions for heart failure patients and improve their quality of life. Research on readmission rates for telemonitored patients is thus far inconclusive, indicating a need to explore the issue further. A recent study demonstrated statistical significance in some quality-of-life areas and self-care behaviors of telemonitored heart failure patients. This session will share the study's findings, and see how the use of telemonitoring — along with a comprehensive program of telehealth and patient education — can enhance the success of heart failure patients in managing their chronic disease.

Objectives:

Define the problem of managing heart failure among the home care population
Describe Telemonitoring Program
Explain the telemonitoring research study

Faculty: Mary Beth Hoban, MSN, RN, Staff Development Educator, The Home Care Network, Radnor, PA; Martha Fedor, RN, CRRN, Telemonitor Nurse Coordinator, The Home Care Network/ Main Line Health, Radnor, PA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Telehealth
Audience: | HH | HOS | NUR | PHY | PD | TH

807. The Unique Role of Private Duty in Chronic Care Management

This session will discuss care transitions, chronic diseases and the private duty agency role in care transitions and chronic disease management.

Objectives:

Describe chronic disease conditions and statistics surrounding chronic disease
Discuss care transitions, chronic diseases and the private duty agency role in care transitions and chronic disease management
Discuss the role of private duty agencies in preventing avoidable re-hospitalizations

Faculty: Kathie Smith, RN, Associate Vice President of State Relations, Home & Community Based Care, The Association for Home and Hospice Care of NC, Raleigh, NC

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/MKT); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development / Private Duty
Audience: | HH | HOS | NUR | PHY | PD | TH

808. Medicare Updates and Reminders from CGS

CGS is the Medicare Administrative Contactor (MAC) for Jurisdiction 15 (J15). It processes home health and hospice claims for providers in the primary states of Colorado, Delaware, Iowa, Kansas, Maryland, Missouri, Montana, Nebraska, North Dakota, Pennsylvania, South Dakota, Utah, Virginia, West Virginia, Wyoming, and the District of Columbia. CGS also serves home health and hospice agencies in other states. This educational session will address recent and future changes in Medicare that have — or will have — an impact on the processing and payment of Medicare claims to home health and hospice agencies. Common billing errors and resources for preventing and resolving these errors will also be discussed. Ample time will be allotted during this session for Q&As.

Objectives:

Discuss recent or impending Medicare changes impacting home health and hospice agencies
Identify resources to assist in resolving common home health and hospice provider billing issues and errors

Faculty: Shonda Brummer, BS, Senior Provider Relations Representative, CGS Administrators, LLC, Des Moines, IA; Jennifer J. Brown, BA, MA, Manager, Provider Outreach & Education, CGS Administrators, LLC, Nashville, TN

Course Level: Intermediate; No CEs or CPEs awarded for this session

Track: Legal & Regulatory
Audience: | HH | HOS |

809. Meet Your Medicare Contractor: National Government Services

Come one, come all to meet your Home Health and Hospice Medicare Contractor — National Government Services (MAC Jurisdiction 6 and Jurisdiction K) — for a live, interactive session on valuable Medicare resources that are available to home health and hospice providers. Medicare providers are faced with the challenges of providing quality healthcare while meeting ever-increasing regulatory and compliance regulations. It is imperative that providers stay abreast of changing Medicare regulation and changes.

Objectives:

Use the Centers for Medicare & Medicaid Services (CMS) and National Government Services websites, locate valuable resourses and job aides
Identify changes in Medicare and regulations
Use the CMS and NGS website to gain valuable regulatory information

Faculty: Corrinne Ball, RN, CPC, CAC, Provider Outreach and Education Consultant, National Government Services, Indianapolis, IN; Emily Fox-Squairs, AA, Provider Outreach and Education Consultant, National Government Services, Indianapolis, IN

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Legal & Regulatory
Audience: | HH | HOS |

810. Million Hearts Initiative Comes to Home Health

Home health is now a key focus of the Million Hearts initiative designed to prevent one million heart attacks and strokes by focusing on evidence-based prevention. The HHQI National Campaign is creating tools and resources to contribute to this goal. Attendees will learn how to integrate Million Hearts into their current patient-centered improvement efforts to reduce current and future cardiac risk for patients.

Objectives:

Describe the purpose and goal of the Million Hearts initiative
Define what the acronym ABCS means related to cardiac prevention
Recognize how the Million Hearts initiative can be integrated with current quality improvement activities and describe types of tools and resources available from the HHQI National Campaign and Million Hearts initiatives and how to access them

Faculty: Misty Kevech, RN, BSEd, MS, COS-C, CCP, RN Project Coordinator, WVMI, Charleston, WV; Cindy Sun, RN, MSN, APRN, RN Project Coordinator, WVMI, Charleston, WV

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | NUR | PHY | TH

811. The Problem of Hospital Readmissions

This presentation will explore the underlying drivers of hospital readmissions from a hospital provider's perspective. Strategies employed within hospitals to address the readmission issue will be discussed, along with how these strategies may be employed by home care providers. Concepts related to chronic disease management strategies, transitional care, BOOST criteria and the concept of wellness will be included.

Objectives:

Identify the driving forces for attention to the cause of hospital readmissions
Demonstrate an increased understanding of the physical and financial impact of a hospital stay
Describe the strategies to improve transitions of care and reduce readmissions

Faculty: Mary Newberry, RN, MSN, Director, Riverside Health Care, Kankakee, IL;

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/BMO); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Management & Leadership
Audience: | HH | NUR | PHY | TH

812. Social Media: Reaching Out to Your Community Using Social Media Platforms

This program will give a comprehensive overview of social media platforms that are relevant today and will cover the fundamentals, application, benefits, and risks involved with using social media in the home care and hospice industry. There will be examples of how the capabilities of social media have helped and hurt businesses in the past.

Objectives:

Define Social Media
Demonstrate sources of content, identify criteria for effective content,
and explain reasons why social media is important in our industry
Describe examples of how virality through social networking can benefit or damage a reputation. Also share statistics and discuss where to go from here

Faculty: Courtney Shackelford, MBA, Director of External Affairs, Association for Home & Hospice Care of NC, Raleigh, NC

Course Level: Intermediate

Track: Marketing & Business Development
Audience: | HH | HOS | PD |

813. The Diagnosis and Treatment of OASIS Inaccuracy

The presenters will share details of a project that was undertaken to identify clinicians struggling with OASIS data accuracy and to address their needs. Included will be a description of the diagnostic work-up to uncover the specific OASIS illnesses within the group, development of the treatment plan utilizing emerging multimedia products as well as traditional methods of learning, and the successful recovery.

Objectives:

Identify methods to diagnose learning gaps
Discuss a treatment plan to improve data accuracy
Discuss ongoing plans for reinforcement of newly acquired data collection skills

Faculty: Rhonda Will, RN, BS, COS-C, BCHH-C, Assistant Director OASIS Competency Institute, Fazzi Associates, Northampton, MA; Rose Madden-Baer, DNP, RN, MHSA, BC-PHCNS, VP, Behav Health, Assessment Services & Special Sv, Visiting Nurse Service of New York, New York, NY; Lindsay Doak, MBA, Director, Marketing and Education , Fazzi Associates, Northampton, MA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/SKA); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Quality
Audience: | HH | NUR | TH

814. Grassroots Lobbying: The 411 on Lobbying on "The Hill" and Beyond!

The session will inform private duty home care providers on the basics of lobbying their Members of Congress. The presenter will discuss the steps providers need to take in addressing their issues and concerns with their Representatives and how to develop a follow-up plan.

Objectives:

Interpret how a bill begins, grows and eventually becomes law
Compose a follow up plan for after the Washington DC visit
Apply a three step process to introduce a discussion with their representative in Congress

Faculty: Lucy Andrews, RN, MS, CEO, At Your Service Home Care , Santa Rosa, CA; Brittnei Salerno, BS, Administrator and President, La Jolla Nurses Home Care, La Jolla, CA

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/RE); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Private Duty
Audience: | HH | HOS | NUR | PHY | PD | TH

815. The Palliative Home Care Program: One Agency's Experience

This program will describe the implementation and operation of a palliative home care program. Presenters will describe driving forces for creation, business plan development and clinical concerns.

Objectives:

Name three driving forces for the implementation of a Palliative Home Care program.
Describe ways that Home Palliative Care differs from Hospice
Describe three clinical concerns in patient care

Faculty: Karen Marshall Thompson, RN, MS, CNS, Director, SOMC Home Health Services, Portsmouth, OH; Jenny Smathers, RN, BSN, RN Case Manager, SOMC Home Health Services, Portsmouth, OH

Course Level: Intermediate; 1.5 nursing CEs; 1.5 CPEs (NASBA/); Social Workers 1.5 CEs, NASW (except CA and MI), BBS (BBS except marketing credits)

Track: Marketing & Business Development
Audience: | HH | HOS | NUR | PHY |

816. Marketing Hospice Today for a Changing Tomorrow

Now is the time for hospice organizations to position themselves for the future. Educational gaps exist with all audiences when it comes to fully understanding how hospice can play a role in improving outcomes for all parties involved — whether that is cost savings for a health system or allowing caregivers and family members to enjoy additional time with their loved one at home. Hospice organizations should be evaluating the opportunities, strategizing, and acting before the shifts and consolidation that are currently underway to make true integration with healthcare professionals and systems a much more difficult task. This session session will provide insight into how the competitive landscape has shifted, review forward-looking trends, discuss marketing communication strategies that will effectively position your hospice for the future and review a case study showing how Hospice of Northwest Ohio has successfully established their market position and what they are doing to take the organization into the future.

Objectives:

Evaluate opportunities to position your organization for future succes
Illustrate strategies to successfully gain advantageous positioning
Apply hospice market positioning "best practices"

Faculty: Stan Massey, BA, Partner, Chief Branding Officer, Transcend Hospice Marketing Group, Holland, OH; Judy Lang, BS, Director of Communication, Hospice of Northwest Ohio, Perrysburg, OH

Course Level: Intermediate

Track: Marketing & Business Development
Audience: | HOS |

Bayada Home Health Care 101 Executive Drive Moorestown Nj

Source: https://www.nahc.org/am13/education-sessions/